[annamarialuann]

Is this the correct RIM support number? 877-255-2377

[F2]

Rim Support
Tel:
Canada Toll Free: 1-877-644-8405
United States Toll Free: 1-877-644-8410
Puerto Rico Toll Free: 1-855-651-4936
Email: playbooksupport@blackberry.com
(UK Support) 0800 096 2805

Playbook French Support
http://fr.blackberry.com/playbook-ta...ok-support.jsp
Phone : 0800 914 533 (within 90 days from activation)

BlackBerry® Customer Support Center
Austria:0800-297-476
Belgium:800-77-980
Bulgaria: 00800-118-1115
Denmark: 802-50198
France: 800-914-533
Germany: 800-181-6530
Italy: 800-789-272
Luxembourg: 800-2-2187
Netherlands: 800-022-7316
Norway: 00-1-647-426-7058
Poland: 00-800-112-43-59
Portugal: 800-827-760
Russia: 8-800-100-9643
South Africa: 0800988892
Spain: 900-866-969
Sweden: 02-079-4448
Switzerland: 0-800-802-492
United Kingdom: 08000962805

Phone-Numbers of BlackBerry PLAYBOOK- Helpdesks...

Germany: 0800 1816530 (Gebührenfrei)

North-America: 1 877 255 2377 (Toll Free)

UK: 0808 100 7466 (Toll Free UK only)

Outside UK: +44 1753 558400

Worldwide: 1 519 888 6181

help@blackberry.com

(BTW: Helpdesk for BlackBerry devices -except PlayBook- for Germany:
0180 3302626)

[annamarialuann]

Wow thank you so much!!

[MobileMadness002]

BlackBerry - BlackBerry | Contact Research In Motion (RIM) - Canada

You may be directed back to your carrier if they are supposed to be contacted initially.


-- // snip // --
Your carrier can answer questions about technical support, network coverage and billing. Check your cellular bill for your provider's contact details.
For information on warranty or repairs, please contact your service provider or point of purchase retailer.
Should you require additional assistance, you can contact the BlackBerry Technical Support team at 1-877-255-2377 by pressing 2 and waiting for the incident support option (per incident fee applies).
-- // snip // --

[F2]

If she was asking for the pb, generally, Rim supports that directly for warranty issues. The new "cellular" pb's might be an exception.