The Real Problem With 668
Whether individual users had problems with the 668 update or not - The Real Problem with the update is the lack of any information or statement from Rim regarding the situation.
No excuse. None.
It shows an utter contempt for their users.
- CrackBerry User
08-06-2012, 03:30 PM #3
- 31 Posts
- 08-06-2012, 03:30 PM #4
RIM had this to say:
RIM discovered an issue with the PlayBook software 18.104.22.1688 update. The update has been removed. Customers that have already successfully updated to version 22.214.171.1248 are not affected and can continue using their PlayBook with the updated software.
Where did OS 126.96.36.1998 for the BlackBerry PlayBook go? | CrackBerry.com
But yes, I see your point.. It's nice they gave us a reason but alas, not everyone reads CB.
- 08-06-2012, 03:47 PM #6
Yes, I agree with the OP. Customer communication is non existent.
However it also exposes another problem for the software developers. If not all PBs are affected, then they are not all the same.
Try writing code for that scenario.
- CrackBerry Abuser
08-06-2012, 04:29 PM #8
- 110 Posts
RIM did NOT discover the issue. Users did.
The statement, 'Customers that have already successfully updated to version 188.8.131.528 are not affected and can continue using their PlayBook with the updated software' is beyond belief. What are they trying to say?, that those who updated are ok but those that didn't would have been the ones that would have had problems? Is the single most absurd statement that RIM have ever come out with.
- 08-06-2012, 04:30 PM #9
The part I don't understand is where it says that whoever already updated will not be affected, yet there IS something wrong with the update and therefore had to be pulled. And somewhere else on their site even state to recommend downgrading to previous bulid. WTF is that supposed mean??? Either it's fine or it isn't!!!
What a BULL!
08-06-2012, 04:47 PM #10
- 850 Posts
- 08-06-2012, 05:12 PM #11
According to Michael Clewley, RIM's product manager for the Playbook, the only reason why they pulled 184.108.40.2068 was due to upgrading problems for Playbook with 1.0.7.
Michael Clewley (MichaelClewley) on TwitterThanked by:
'It probably means' or 'There must have been' is conjecture.
They still haven't changed the main support page for os updates which is the place to
start. It still shows the latest update as... 2.01.688
Astonishingly, mind bogglingly amateurish.
- CrackBerry User
08-06-2012, 05:37 PM #13
- 93 Posts
Michael is being a little corporate lying weasel, and why might he be lying, because within the first few hours of my updating I noticed my machine was running red hot, so I immediately set about reversing the update, many have not.
I have also noticed a large increase, seems very large, in PB Owners freaking out about how after many months of worry free usage, they are all of a sudden stuck with PB's that have either run out of juice and stopped working, or simply stopped working outright with no LED or anything to let them know whats wrong.
It is my opinion that .668 has been a very destructive update that has led many non tech savvy users to update and proceed business as usual without knowing their Tablets are being ruined by overheating and battery drain.
If he admitted the truth, they may well have to replace a rather large number of Playbooks at their cost.
- 08-06-2012, 05:46 PM #15
People freak out for nothing. People have complained about their Playbook's wifi dying after a particular OS update --- even when we had pointed out in the past that the wifi driver was not updated at all for that particular OS update. The answer would be --- the wifi router changed the wifi channel and got RF interference for that new wifi channel.
- 08-06-2012, 05:50 PM #16
It is a public holiday in Canada today (the 6th). Wonder if any chance that they don't want to leave the upgrade .668 on the server over the long weekend, afraid it might get overloaded and no one there to look after it, which will cause a big headache.
Have to see if it comes back tomorrow. Just a guess.
17 word Tweet from the Playbook product manager 'explaining' this fiasco.
No other problems than upgrade problems with v1.07.
Let me ponder that. Ok... I've absorbed it.
Unless you are on 1.07...Ignore any problems. No Need to worry! The Playbook Product Manager said so!
Rims future is assured.Thanked by:
- 08-06-2012, 05:58 PM #19
My PB64 is perfect after the upgrade to .668.
You should use a infrared thermometer to check the temperature. That way you can quote a number and not just 'red hot', 'white hot' etc... lol
Wouldn't it be funny if the reason for pulling was the update server has crashed and no one there this long weekend to reboot it. Could that be a possibility?
- 08-06-2012, 06:02 PM #21
- CrackBerry Abuser
08-06-2012, 06:55 PM #25
- 171 Posts
I upgraded to the OS update with no problems. The one thing I have noticed is my wi-fi signal went from 2-3 bars to a constant 4 bars! I do not know if the upgrade had anything to do with it, as nothing was changed except the OS upgrade, but I am very happy with the upgrade!Southern Illinois does not start at the southern edge of Cook County! (Chicago) It is about 250 miles South of there!! I really wish Illinois politicians knew this!!!