Problem with Box

**Crowezine** · 01-03-2013, 05:55 AM

As I recently started sortig out my box and adding files, I encountered a problem on Box.com's app for PlayBook. When I open it up, this alert pops up (as pictured). If I close the alert, the app works fine - I can download, upload & whatever. But Has anyone got the solution for this pop-up? It makes me think that there's something wrong with either my device or the app.

IMG-20130103-00008.jpg

It Says, "e_referrer_code_not_found".

**lunaticwithin** · 01-03-2013, 06:54 AM

Have you deleted and reinstalled the app to see if you still see the error?

If you do have you contacted the developers of the app?

**ingeniumed** · 01-03-2013, 01:02 PM

Would be a good idea to delete and re-install the application before messaging the developers of the application (who btw are very responsive and helpful)

**Crowezine** · 01-03-2013, 01:06 PM

Yeah. I tried that initially, and I've also contacted mobile help for Box.

**GregD31** · 01-03-2013, 09:36 PM

Sideload the Android Box app, I think it has better functionality than the Blackberry version. Options to create documents. This is version 1.8.1.1

**ralfyguy** · 01-03-2013, 09:41 PM

What's better on the Android version?

BTW, I just pulled up the app and get the same error.

**GregD31** · 01-03-2013, 09:59 PM

Originally Posted by ralfyguy

What's better on the Android version?

BTW, I just pulled up the app and get the same error.

I also had the error.

**BB_Bmore** · 01-03-2013, 10:30 PM

Could this be an issue with .1314 ? Anyone have a lower os who can check?

Sent from my BlackBerry by Choice using Tapatalk

**axllebeer** · 01-03-2013, 11:46 PM

I actually just got the same error and everything as described above. Strange, I never have has this before.

**gwinegarden** · 01-04-2013, 10:54 AM

I also get the pop-up, but it does not appear to impact the app.

**Crowezine** · 01-05-2013, 11:17 AM

I knew it wasn't just me. I got a reply from Box when I emailed them, and they said this.

"Sorry for the confusion that's causing. I have confirmed the issue filed a bug about this with our engineering team to see what's causing the problem and that fixed. I will let you know as soon as we get an update."