playbook wont send pics

[LMG1963]

takes a plc with playbook..everytime i try to send via email or bbm ...actually it happens everytime i try to upload to attach...i get a black screen on my playbook with a lock symbol

[walking_irony]

Check your settings. You have to allow it to share your personal files. Its the same with apps you download. Many will ask you to allow them to access your files, you have to allow it for it to work.

[LMG1963]

lol..ok..not a real I.T. guy here...check settings on phone?...lol..not even sure where to look

[1959gazza]

I sometimes get this when using bridge email, I put it down to my phone (8520) not being upto it so I use the full pc site of hotmail tethered to the same phone with no problems. There is no way to access files when using the hotmail app, text only.

[LMG1963]

thank you...according to playbook support this is a compatibility problem with 9790 operating system and the playbook that will be resolved with updated bridge and the release of 2.0 This dont really make sense to me being that the 9790 is just using the 7.0 operating system as the 9900..but i will add when the tablet was bridged with my 9800 os6 i never had this problem