- CrackBerry Newbie
- 2 Posts
Playbook wont connect to Windows 8
i recently upgraded my PC from Win 7 to Win 8 and now am unable to connect my playbook to my PC, i keep getting this error "BlackBerry Desktop Software cannot communicate with the connected device." asking me to update to the latest software. i already have updated my PB but am still having issue.
PS. i also installed microsoft .net 3.5
- 02-25-2013, 01:57 AM #2
windows 8 is quite the trainwreck. I just ordered an imac with hopes of a better experience. I am the last guy you would ever think of buyi g apple. windows 8 just is a total mess. this comes from a windows user since windows was released way back when.
- 02-25-2013, 05:38 AM #3
Even downloaded BlackBerry Link and the PB is running great on it.
- 02-25-2013, 07:45 AM #4- ΜΟΛΩΝ ΛΑΒΕ -
- 02-25-2013, 08:22 AM #5
With pb connected via usb go to device manager - you should see a bb device , under network adapters I believe, with a yellow exclamation mark . Just roll back the driver for it and you'll be able to connect.
- CrackBerry User
02-25-2013, 09:00 AM #6
- 36 Posts
Not sure how you processed the upgrade but I upgraded from Win7 to Win8 with no problem. Prior to installing the upgrade I ran the upgrade advisor and any incompatible software was provided an upgrade advice or link to needed information. I believe the 1st time I connected my BB phone and PB I may have needed an update of the DTM. Also something I have noticed about Win8 there may be links to regular used software in the Win8 tabs that may not work whereas if you run from the Win7 desktop they work. I had a couple programs with this problem and once I did a reinstall they were ok.
- 02-25-2013, 10:06 AM #8
I haven't had any issues with mine. I did a clean install of windows though and fresh DM install.Sent from me using my fingers. Be pantless in 5K. Febreze - for more than smells.
the 50K CrackBerry challenge
- 04-22-2013, 12:34 AM #10
same as what you did but still doesn't work.
I done exactly what you did, but still don't work. I ask several experts from FUTURE SHOP COMPUTER DEPARTMENT and BEST BUY
store. nobody know anything about it, I SENT A EMAIL TO Blackberry Playbook support department, all I get back from them is that YOU
HAVE TO pay and registered for HELP. I wonder what kind a Company is this, no wonder nobody buy their cell phone, and nobody using their PLAYBOOK except few of us, still using it and drive us crazy. forget it , I HAVE DECIDED NOT TO WASTE ANYMORE TIME, AND WILL GO BUY A APPLE IPOD MINI.
THIS REPLAY IS FOR ;taz323 and CrackBerry Addict.
- 04-22-2013, 03:33 AM #12
From the TREADS posted here, it looks PLAYBOOK has a lot of problems and a lot of solutions. some works some don't. I wonder why? Is PLAYBOOK designed to
drive user crazy ? or designed to be a functionally tablet, like the APPLE ipad. I am an WINDOWS OS user, I have no problems with all my others using WINDOWS 8 except BLACKBERRY PLAYBOOK.
This THREADS is specially for " Playbook wont connect to Windows 8" . I assume all the answers here are
for WINDOWS 8, because I HAVE NO PROBLEMS when I use WINDOWS VISTA and WINDOWS 7.
Last edited by jimmy1318; 04-22-2013 at 04:44 AM.
- CrackBerry Newbie
04-22-2013, 01:57 PM #13
- 8 Posts
The same happened with me when I upgraded from XP to 8. Blackbery Desktop Software wouldn't connect. So I converted to Wifi Transfer. I hate cables so it did me wonders
If you're wondering how to transfer files with Wifi;
1) Open Settings on your Playbook.
2) Go to About > Network; and locate the IPv4.
3) Open Run on your computer (Windows Key + R)
4) Type in "file:\\192.168.1.8" without the quotation marks. In this case, '192.168.1.8' would be replaced with your Playbooks IP adress, the one you located in IPV4
5) Transfer files!
Hope this helps out
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