Playbook Can't Mass Storage
My name is Dylan, and I'm new here. I browsed a few pages of this forum, and tried a few searches, but have been unable to find a solution to my problem.
I received a 16gig Blackberry Playbook for Christmas :) and everything seems to be working fine, except for one key feature. Mass Storage. I plug my bbpbk in, and after a few minutes of "blackberry playbook detected, enabling mass media storage" I get "error [E:0x35] could not mount volume drives. Please reconnect your device".
It works fine on my dads pc (as he has a pbk as well), and we tried plugging his pbk into my laptop, only to be greeted with the same error message, yet his comp still recognizes it and the "Z" drive is accessable (because he already has the driver successfully installed, but it still gives the error message). Desktop manager says it has problems detecting media on my pbk, but can still recognize it. The "Z" drive does not show up in Computer, I've tried so many things from here and Google to no avail.
tl;dr my blackberry playbook can't be mass-storage-media accessed.
Help, please? :(