09-06-13 06:07 PM
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  1. Zidentia's Avatar
    Zidentia
    did a few searches and do not see this particular problem. Recently my PB will not let me delete emails. It used to do it with Yahoo but that was a syncing problem. No it is preventing me from deleting an entire days worth regardless of the email account. On this day I had emails from Gmail, my own server, Outlook.com and Yahoo. Everyday deletes except this one, 8.29.13. Any ideas?
    09-03-13 07:32 PM
  2. FF22's Avatar
    FF22
    Ambassador
    Originally Posted by Zidentia
    did a few searches and do not see this particular problem. Recently my PB will not let me delete emails. It used to do it with Yahoo but that was a syncing problem. No it is preventing me from deleting an entire days worth regardless of the email account. On this day I had emails from Gmail, my own server, Outlook.com and Yahoo. Everyday deletes except this one, 8.29.13. Any ideas?
    Have you tried Restarting the PB? Is this native email or bridged email?
    09-03-13 07:51 PM
  3. Zidentia's Avatar
    Zidentia
    Yes,
    I have tried restarting and this is native email. I have tried resetting the mail profiles also.
    09-03-13 08:00 PM
  4. nomloj's Avatar
    nomloj
    I know sometimes Outlook Web Access can't delete some email that will delete just fine from desktop Outlook. It could be an attachment size, or a corrupt email, or some other case. I've not seen the PlayBook keep all accounts from deleting a day's worth (or any one account), but thought I'd mention that sometimes an email will get stuck in one viewing format but not another. I don't suppose you'd want to try and delete the day's worth from other sources (like desktop Outlook or via a webpage) to see if it'll disappear from the PlayBook...
    09-03-13 08:11 PM
  5. Zidentia's Avatar
    Zidentia
    Well I appreciate the suggestion but I have done that as well. I deleted the originating emails on the individual servers. Like I said it is odd and different than anything I have seen.
    09-03-13 09:07 PM
  6. Chaplain_Clancy's Avatar
    Chaplain_Clancy
    I take it that you have deleted your account?
    09-04-13 12:03 AM
  7. Zidentia's Avatar
    Zidentia
    Yes, it appears to be a PB or Bb issue.
    Originally Posted by Chaplain_Clancy
    I take it that you have deleted your account?
    09-04-13 07:09 AM
  8. pelletizer's Avatar
    pelletizer
    Pull down from the top and delete that way
    I had the same problem and that worked.
    09-04-13 07:17 PM
  9. Zidentia's Avatar
    Zidentia
    Originally Posted by pelletizer
    Pull down from the top and delete that way
    I had the same problem and that worked.
    Uhh thanks but that is not a solution.
    09-05-13 06:22 PM
  10. gwinegarden's Avatar
    gwinegarden
    I can delete, but when I do, it tends to crash on a regular basis
    09-06-13 06:07 PM
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