Welcome to the CrackBerry Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 18 of 18
Like Tree2Likes
  • 1 Post By Yoox_II
  • 1 Post By kbz1960
  1. Yoox_II's Avatar
    CrackBerry Addict

    Posts
    562 Posts
    Thread AuthorThread Author   #1  

    Exclamation PlayBook Email Problem

    I woke up this morning and noticed that my Hotmail wasn't showing up in my messages app. Just my gmail and Facebook were there. I went to "accounts" and looked if my Hotmail needed to be re validated but it said it's fine, and that there's just zero messages in my inbox...so I deleted the account and re added it. They all showed up but then it just happened again! Hotmail messages were there but then disappeared. I go to accounts again and click on Hotmail to view just my Hotmail messages, and it says there's zero. I went to Hotmail.com to make sure they weren't all deleted and they're not...I still have them in there,just not my messages app.
    I searched the forums and people have this problem but the solutions that were suggested didn't seem to fix it for me, which is why im posting this.
    Fascade518 likes this.
  2. Yoox_II's Avatar
    CrackBerry Addict

    Posts
    562 Posts
    Thread AuthorThread Author   #2  

    Default

    P.S.
    I've restarted it many times. Another thing that is happening is, when I'm in my messages app, once in a while part of the browser shows up on the screen....it seems very glitchy. Does anyone else have this problem? Possible that theres a virus for the playbook? Because a reboot always fixes my problems...except this one.
  3. kbz1960's Avatar
    Doesn't Matter

    Posts
    71,082 Posts
    Global Posts
    71,237 Global Posts
    #3  

    Default

    How did you add the account? I have a live.com account that I've never had trouble with but previous I had a hotmail.com one that did give me some trouble.
    Sent from me using my fingers. Be pantless in 5K. Febreze - for more than smells.
    Posted from my phone or pc or tablet that are no better than anyone else's
    Woopie Doopie we have em fun
    Thanked by:
    Fascade518 (05-26-2012) 
    Fascade518 likes this.
  4. Yoox_II's Avatar
    CrackBerry Addict

    Posts
    562 Posts
    Thread AuthorThread Author   #4  

    Default

    I clicked on accounts and typed in my email and password. A few seconds later it was successfully added to my accounts list. This problem is still happening but I really really don't get it because it was working fine for months then suddenly does this. I have heard that .live accounts are better burning really don't want to have to create a new account. Any suggestions?
  5. kbz1960's Avatar
    Doesn't Matter

    Posts
    71,082 Posts
    Global Posts
    71,237 Global Posts
    #5  

    Default

    Have you tried to send an email from the account using the browser? Sometimes it wants you to fill out a captcha before it will allow a client to continue using it.
    Sent from me using my fingers. Be pantless in 5K. Febreze - for more than smells.
    Posted from my phone or pc or tablet that are no better than anyone else's
    Woopie Doopie we have em fun
    Thanked by:
    Yoox_II (05-26-2012) 
  6. Fascade518's Avatar
    CrackBerry User

    Posts
    28 Posts
    #6  

    Default

    This is happening to me to ALOT lately..wheter I teather, or swing on WIFI...didn't have this "bug" On the last OS...bad thing is...I am swinging on three e-mail accounts...Facebook, g-mail, and yahoo...all three are ghosts..I am considering looking into that live.com account though...(thanks for your insight on live.com, kbz1960!!) Is there a remedy for this coming soon?
  7. Yoox_II's Avatar
    CrackBerry Addict

    Posts
    562 Posts
    Thread AuthorThread Author   #7  

    Default

    Thank you kbz1960, you always offer great advice.
    I went to Hotmail.com and marked the 7000 emails as 'read' so that they would not show up as new emails on my playbook. For some reason my contacts just randomly synced a few minutes ago even though there was no option available for me to do that.
    So I'm thinking it is back to normal, I hope anyway. I hope there is a patch or update coming soon that fixes some issues including this one. I just hope RIM realizes that this problem exists so they know how to fix it
  8. Yoox_II's Avatar
    CrackBerry Addict

    Posts
    562 Posts
    Thread AuthorThread Author   #8  

    Default

    Nevermind, it is back to not working again.
    Once again, my Hotmail emails are not showing up. Unbelievable
  9. GregD31's Avatar
    CrackBerry Abuser

    Posts
    185 Posts
    Global Posts
    186 Global Posts
    #9  

    Default Email

    Go to settings, accounts and click your hotmail acct. Then click advanced settings. At the bottom, what is your messages sync timeframe set to?
    Red Sox Nation Member
  10. GregD31's Avatar
    CrackBerry Abuser

    Posts
    185 Posts
    Global Posts
    186 Global Posts
    #10  

    Default

    My screen looks different too. What version are you running?
    Attached Thumbnails Attached Thumbnails PlayBook Email Problem-img_00000014.jpg  
    Red Sox Nation Member
  11. Yoox_II's Avatar
    CrackBerry Addict

    Posts
    562 Posts
    Thread AuthorThread Author   #11  

    Default

    im running the lastest. Its different because yours is gmail so theres different settings options and stuff. anyway, i did a security wipe after i backed up my entire playbook with the desktop software because nothing seemed to be fixing my messages problem. Now i have a new question but I feel like I shouldn't post a new thread because i've posted a lot lately...
    I backed up my files, now how do i get them back on my PlayBook? I Don't see anywhere that is says i can view my backed up files.
  12. GregD31's Avatar
    CrackBerry Abuser

    Posts
    185 Posts
    Global Posts
    186 Global Posts
    #12  

    Default Backed-up files

    Use the RESTORE function in Desktop Manager.
    Red Sox Nation Member
  13. kbz1960's Avatar
    Doesn't Matter

    Posts
    71,082 Posts
    Global Posts
    71,237 Global Posts
    #13  

    Default

    Did you send an email from the browser?
    Sent from me using my fingers. Be pantless in 5K. Febreze - for more than smells.
    Posted from my phone or pc or tablet that are no better than anyone else's
    Woopie Doopie we have em fun
  14. kbz1960's Avatar
    Doesn't Matter

    Posts
    71,082 Posts
    Global Posts
    71,237 Global Posts
    #14  

    Default

    My settings and I setup by just entering my account and password for my @live.com account.
    Attached Thumbnails Attached Thumbnails PlayBook Email Problem-air_20120527_00000.jpg   PlayBook Email Problem-air_20120527_00001.jpg   PlayBook Email Problem-img_00000024.jpg  
    Sent from me using my fingers. Be pantless in 5K. Febreze - for more than smells.
    Posted from my phone or pc or tablet that are no better than anyone else's
    Woopie Doopie we have em fun
  15. erhan8's Avatar
    CrackBerry Abuser

    Posts
    144 Posts
    PIN
    g 192.168.pb.rox
    #15  

    Default

    Not sure why you are experiencing the problems that your having. Seems strange that the browser is showing up. I've had no problems with my account.
  16. Mr_Bunny's Avatar
    CrackBerry Abuser

    Posts
    275 Posts
    #16  

    Default

    Quote Originally Posted by Yoox_II View Post
    Nevermind, it is back to not working again.
    Once again, my Hotmail emails are not showing up. Unbelievable
    I've had two emails ( hotmail ) that have come to my playbook and then disappeared after a couple of hours, one was gone for a day and the other for two days, then they magically reappeared, when I looked at the hotmail with the web browser they where there but wouldn't show on the playbook no matter how many times I restarted the playbook and email app, unfortunately I don't understand email setting very well so I'm Know help to you but I can confirm that there does seem to some problems.
  17. dave_h_946's Avatar
    CrackBerry Abuser

    Posts
    251 Posts
    Global Posts
    252 Global Posts
    #17  

    Default

    A wild guess maybe but I think this problem occurs because Hotmail (windows live, e.t.c.) is set up as a POP account by default. And secondly, if you have set it up with a "Messages Sync Timeframe" of, lets say, 7 days, that means that it will only show the messages you received in the last 7 days. If you haven't received any new messages in the last 7 days then you will see nothing. And finally hotmail in our PBs does not seem to work under bridge connection. Only when using wifi connection.
  18. kbz1960's Avatar
    Doesn't Matter

    Posts
    71,082 Posts
    Global Posts
    71,237 Global Posts
    #18  

    Default

    Hotmail can and should be setup as an activesync account. I don't know about @hotmail.com but my @live.com account works perfectly on wifi and bridge.
    Sent from me using my fingers. Be pantless in 5K. Febreze - for more than smells.
    Posted from my phone or pc or tablet that are no better than anyone else's
    Woopie Doopie we have em fun

Posting Permissions