Welcome to the CrackBerry Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Page 1 of 7 1234 ... LastLast
Results 1 to 25 of 152
  1. jkrist's Avatar
    CrackBerry User

    Posts
    53 Posts
    Thread AuthorThread Author   #1  

    Thumbs down PlayBook does not restart properly after Software Update

    I just update my PlayBook over my Wi-Fi and it has been restarting ever since.
    The RIM support guy said that this is because the servers are slow today (I wonder what will happen tomorrow when the wider world gets hold of it). I am not sure whether it is still connected to the Update Server since it has already downloaded what it needed to download.

    Any clues?
  2. gregerator's Avatar
    CrackBerry Genius

    Posts
    2,776 Posts
    PIN
    T anyone?
    #2  

    Default

    I'd wait till launch tomorrow. I appreciate wanting to get to it, but I wouldn't get concerned until the date of launch.

    Posted from my CrackBerry at wapforums.crackberry.com
  3. sf49ers's Avatar
    CrackBerry Master

    Posts
    1,247 Posts
    #3  

    Default

    Quote Originally Posted by jkrist View Post
    I just update my PlayBook over my Wi-Fi and it has been restarting ever since.
    The RIM support guy said that this is because the servers are slow today (I wonder what will happen tomorrow when the wider world gets hold of it). I am not sure whether it is still connected to the Update Server since it has already downloaded what it needed to download.

    Any clues?
    try DM, because it seem a new update is available via DM, check out the CB front page for more details
  4. _StephenBB81's Avatar
    CrackBerry Genius of Geniuses

    Posts
    8,236 Posts
    Global Posts
    8,251 Global Posts
    #4  

    Default

    I would expect RIM is working on launching update servers tomorrow or late tonight to handle expected bandwidth needs of the initial launch,

    I hope RIM has created update servers for BES clients specifically, pushing the updates to the BES admins, and them deploying them on their own bandwidth to devices to alleviate the load on the consumer servers, it would also be a good practice making IT admins control the update software ANYWAY.
    oops...
    Statistics are like bikinis. What they reveal is suggestive, but what they conceal is vital. \
  5. xxplosive82's Avatar
    CrackBerry Abuser

    Posts
    424 Posts
    Global Posts
    446 Global Posts
    #5  

    Default

    Quote Originally Posted by sf49ers View Post
    try DM, because it seem a new update is available via DM, check out the CB front page for more details
    That update is not for consumers. It's a leaked internal build.
  6. BlackStormRising's Avatar
    CrackBerry Master

    Posts
    1,239 Posts
    Global Posts
    1,240 Global Posts
    PIN
    PIN it on Big Boy
    #6  

    Default

    Good to know people are expecting busy servers tomorrow!
  7. 312
    312 is offline
    312's Avatar
    CrackBerry Genius

    Posts
    2,020 Posts
    #7  

    Default

    Quote Originally Posted by xxplosive2k282 View Post
    That update is not for consumers. It's a leaked internal build.
    that is untrue. mine is retail and i got .1690 ota.
  8. 312
    312 is offline
    312's Avatar
    CrackBerry Genius

    Posts
    2,020 Posts
    #8  

    Default

    Quote Originally Posted by jkrist View Post
    I just update my PlayBook over my Wi-Fi and it has been restarting ever since.
    The RIM support guy said that this is because the servers are slow today (I wonder what will happen tomorrow when the wider world gets hold of it). I am not sure whether it is still connected to the Update Server since it has already downloaded what it needed to download.

    Any clues?
    i am 100% confident you got one of these as well:

  9. xxplosive82's Avatar
    CrackBerry Abuser

    Posts
    424 Posts
    Global Posts
    446 Global Posts
    #9  

    Default

    Quote Originally Posted by xxplosive2k282 View Post
    That update is not for consumers. It's a leaked internal build.
    Consumer software wouldn't have Quincy.
  10. jkrist's Avatar
    CrackBerry User

    Posts
    53 Posts
    Thread AuthorThread Author   #10  

    Default

    @312,
    I am 100% confident you read my post
    I have already contacted Tech Support and all they could tell me was to restart the unit. No avail: its stuck at the screensaver
  11. sandmanfvr's Avatar
    CrackBerry Addict

    Posts
    768 Posts
    Global Posts
    984 Global Posts
    #11  

    Default

    Might be a date thing. I hope so, don't want this with me tomorrow.
  12. snuci's Avatar
    CrackBerry Abuser

    Posts
    299 Posts
    #12  

    Default

    I assume Support told you to hard boot it by holding down the power button for 5 or 10 seconds?
  13. jkrist's Avatar
    CrackBerry User

    Posts
    53 Posts
    Thread AuthorThread Author   #13  

    Default

    @snuci,
    Yes. That is exactly what they asked me do but it has not helped
  14. sandmanfvr's Avatar
    CrackBerry Addict

    Posts
    768 Posts
    Global Posts
    984 Global Posts
    #14  

    Default

    Hmm, wonder if you get the new desktop manager and then it get the latest os and reload it? I have had to do blackberries like that.
  15. jkrist's Avatar
    CrackBerry User

    Posts
    53 Posts
    Thread AuthorThread Author   #15  

    Default

    @sandmanfvr,
    Already done that. I have the latest DM (6.0.2.42) but it reads the PlayBook as 'Unknown Device' then gives me options to:

    1) Retry connecting to the device (Which does not work, of course)
    2) Search for new Device Software (which goes on forever and ever and finds nothing)

    3) Cancel out

    ideas?
  16. sandmanfvr's Avatar
    CrackBerry Addict

    Posts
    768 Posts
    Global Posts
    984 Global Posts
    #16  

    Default

    That isn't the latest, search the forum for the latest I can't remember the number.
  17. jkrist's Avatar
    CrackBerry User

    Posts
    53 Posts
    Thread AuthorThread Author   #17  

    Default

    @sandmanfvr,
    This is the latest version as I have checked on the Forum. Please also see the attached screenshot from my computer

    Thanks for lending a hand here
    Attached Thumbnails Attached Thumbnails PlayBook does not restart properly after Software Update-dm_screenshot.jpg  
  18. psiclne's Avatar
    CrackBerry Addict

    Posts
    939 Posts
    Global Posts
    1,026 Global Posts
    PIN
    striping is ugly
    #18  

    Default

    I think that is the latest version....

    http://crackberry.com/blackberry-des...nd-mac-updated
  19. frfghtr's Avatar
    CrackBerry Genius

    Posts
    2,673 Posts
    PIN
    K9K9K9K9K9
    #19  

    Default

    Quote Originally Posted by jkrist View Post
    @sandmanfvr,
    This is the latest version as I have checked on the Forum. Please also see the attached screenshot from my computer

    Thanks for lending a hand here
    Same one I installed yesterday. Has help files for the tablet. Maybe an update thru DM once the servers go online?
  20. sandmanfvr's Avatar
    CrackBerry Addict

    Posts
    768 Posts
    Global Posts
    984 Global Posts
    #20  

    Default

    I checked that to, but somebody on here said a 6.1 version. I don't know, probably after midnight new desktop manager goes out, I hope so.
  21. dsquared2's Avatar
    CrackBerry Genius

    Posts
    2,805 Posts
    #21  
    *Storm 9530->Storm2 9550->Bold 9930 -> Z10 -> Z30 (VZW)
    *BlackBerry PlayBook 32GB

    A gift of any size supports the lifesaving mission of the American Red Cross whether it's responding to a disaster, collecting lifesaving blood, teaching skills that can save a life, or assisting our military members and their families. Donate to The American Red Cross.
  22. sandmanfvr's Avatar
    CrackBerry Addict

    Posts
    768 Posts
    Global Posts
    984 Global Posts
    #22  

    Default

    He can't get INTO the os to wipe it. No gui comes up.
  23. jkrist's Avatar
    CrackBerry User

    Posts
    53 Posts
    Thread AuthorThread Author   #23  

    Default

    @sandmanfvr,
    Thanks for clearing this up with the other user.
    It has been almost 18 hours now and the 'useless' PlayBook unit is sitting at my desk. I do have cross-eyes now after looking at those colorful circles
  24. sunocoz's Avatar
    CrackBerry User

    Posts
    12 Posts
    #24  

    Default

    Quote Originally Posted by jkrist View Post
    @sandmanfvr,
    Thanks for clearing this up with the other user.
    It has been almost 18 hours now and the 'useless' PlayBook unit is sitting at my desk. I do have cross-eyes now after looking at those colorful circles
    Did you try rebooting the device? I saw this once but after rebooting, it re-started fine. I held the power button for about 10 seconds until the circles turned off then pressed the button once to start it up again.
  25. jkrist's Avatar
    CrackBerry User

    Posts
    53 Posts
    Thread AuthorThread Author   #25  

    Default

    @sunocoz,
    Been there, done that. Multiple times. No luck
Page 1 of 7 1234 ... LastLast

Posting Permissions