Playbook charger stand problems

**Cencalblackberryguy** · 01-08-2013, 10:20 PM

I purchased a brand new Playbook charging doc. I noticed after a few weeks it would not read the device all the time I now have to re-insert the Playbook for it to start charging seems to be no damage to device or doc. Has anyone else came across this?

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**cl8baller** · 01-08-2013, 10:37 PM

I have come across this problem a few times before.
All I did was kinda wipe off the contacts and blow on them like blowing dust out of a Nintendo gaming cartridge.

**rotorwrench** · 01-08-2013, 10:54 PM

The spring pins have been known to stick with some users. Check them and verify they're all equally extended out.

**matt_ttam** · 01-08-2013, 11:00 PM

I have had the same problem though my rapid charger stand worked well for almost a year. A couple of months ago the usb port failed and no longer charges through that port so I started using the stand far more often then I had previously. It has since started breaking down too. I have to fiddle with it for some time before it will start to take a charge. Now it is almost impossible to get it to charge while seating the PlayBook in the charger the way you are supposed to. I have found the PlayBook will charge flipped around in the stand, though it does still take some frustrating fiddling.

**mnhockeycoach99** · 01-08-2013, 11:18 PM

Originally Posted by Cencalblackberryguy

I purchased a brand new Playbook charging doc. I noticed after a few weeks it would not read the device all the time I now have to re-insert the Playbook for it to start charging seems to be no damage to device or doc. Has anyone else came across this?

Sent from my BlackBerry 9900 using Tapatalk

I had a small metal piece stuck to the magnetic connector on my PlayBook which made not connect to the charging pod. I took some compressed air and lightly blew it out and it has been working flawlessly since.

**991514982a** · 01-09-2013, 01:43 AM

Make sure you completely remove the plastic sticker protector along the groove where the playbook sits as well

**Cencalblackberryguy** · 01-09-2013, 01:53 AM

Thanks for the info that worked!!!!

**Cencalblackberryguy** · 01-09-2013, 01:57 AM

Thanks guys for the ideas!

**rotorwrench** · 01-09-2013, 06:08 PM

I use them daily at work and home and have yet to have a problem, although many have. I believe if kept clean they will be fairly trouble free, at least mine have been. Glad it works for you OP.

**Chaddface** · 01-09-2013, 07:22 PM

Originally Posted by rotorwrench

I use them daily at work and home and have yet to have a problem, although many have. I believe if kept clean they will be fairly trouble free, at least mine have been. Glad it works for you OP.

Cleaning seemed to be the answer for me. I have a dock that I didn't use much because it would give the lightning bolt and not charge. After cleaning the contacts on the PlayBook and charger it worked 9-10 times. When it didn't work I got no false indication of charge. I just lifted and reseated the PlayBook and it worked.