PayPal locked or restricted?!

**cylaer** · 10-06-2011, 11:40 PM

I was trying to buy some apps and I keep getting the same message "Your PayPal account is restricted or locked. Go to https://www.paypal.com to resolve this issue." (print screen attached).
I've already removed the pre-approved payments on PayPal, re-inserted my PayPal account at AppWorld (through AppWorld app and AppWorld site) (which generated a new pre-approved payment on PayPal). Tried to buy an app again and same thing.

I gave up on using PayPal, tried use credit card, no luck. I cannot add a credit card (tried through app and the site), it keeps giving me the error "There is a problem with your credit card authorization. (Error Id: 11000)".

Already restarted, turned it off, hard rebooted.

Any ideas?

BTW, I never had any issues when buying apps on my 9700.

F2 · 10-07-2011, 12:32 AM

How is your paypal account funded? Could there be a restriction on how much is permitted. When I signed up for the paypal on appworld I was surprised by the large amount that was required to be "authorized." I tried reducing the sum but could not accomplish that. But maybe since you are in Brazil (profile), there might be some limitations?

**cylaer** · 10-07-2011, 12:43 AM

It is funded by credit card.
I've made bigger payments with my PayPal (from Brazil to US), so I'm not sure what kind of limitations would be.

I think the problem is with AppWorld app on the PlayBook. But my guess is as good as any.

**jetstreamblue** · 10-07-2011, 07:40 AM

Did you try contacting PayPal? It might be them blocking authorization since they have some logic to try to detect fraud activity, and might be mistakenly stopping the AppWorld purchase.
I know that the first time I bought something from my PlayBook, PayPal blocked it, I'm guessing since it was from an unknown device from an unknown ISP (I was out of town at the time).

**cylaer** · 10-12-2011, 01:34 PM

I was going to call PayPal tomorrow, however, last night I tried again and it worked!

**TBone4eva** · 10-12-2011, 02:43 PM

Go to Paypal.com and log into your account. I got something similar a few months ago threatening to disable my account and it was because Paypal wanted me to agree to some electronic notification change to my account.