OWA for Playbook 2.0?
Super stoked for the update, but when i go to configure my exchange acct through the native msg's app, i dont get nearly the same options as when i configure on my torch. The set up on my torch(and yes, comparing apples to oranges) allows me to put in my owa url, username, email address, etc, while the playbook is set up through active sync, and it states the server is not responding. Anyone tinker around with this yet?
- 02-21-12, 08:58 AM #9
- 02-21-12, 09:01 AM #11
You need to go to Advanced settings:
add a description.
add the domain; no .local or .com, this will be netbios name
server address (outside server address like remote.company.com)
Message time sync 7days
- CrackBerry Newbie
02-21-12, 09:31 AM #14
- 8 Posts
I did all settings as above im getting error:
an unexpected problem occured email@example.com some features may not be working correctly.com
then i have only back boutton to chose... it is happening with two diffrent exchange acounts. Bouth of that accounts are working on Iphones.
- 02-21-12, 09:59 AM #15
I am having the same problem - copied the setting details I have on the iPhone which works fine on works ActiveSync but everytime I try and set up the active sync account on the PB I get the error message:
"The server X for account (X) is not responding. The server name in your account settings might be incorrect, or the server might be temporarily offline. Check your settings to make sure the server name is correct and try again."
The server is up and find as my mails are coming through on my iPhone...?
At the same time, my mate at another company claims to have connected just fine..??!?
Same with me, all settings are identical to my torch, and my company doesnt support active sync(It hates all my questions lol - I'm the only techie one in the company). Dont understand why they wouldnt make it easier as i beleive most blackberry users use OWA for email access.
- CrackBerry User
02-21-12, 10:32 AM #19
- 67 Posts
Native email setyp
I used advanced setting and entered my company's domain address "mycompanysdomain.com"
and then I entered my exchange "username" and "firstname.lastname@example.org" and then I put the server address as "webmail.companys.com"
everything sync's up and I get mail instantly. My phone still uses webmail but it doesn't sync to contacts and calender and email are delayed about 5 to 15 minutes. Native mail stays synced up and come to the PB the same time the come to my destop Outlook mail.
- 02-21-12, 10:36 AM #20
Also, you usually need to be added to the corperate activesync list to be allowed to connect using SSL and quite often need a password on the device to be allowed it to be set up.
Last edited by _MFitzy; 02-21-12 at 10:38 AM. Reason: Adding Information
- 02-21-12, 10:41 AM #21
- 02-21-12, 10:41 AM #22
Here's what I try:
domain: company domain
username: domain username
password: domain password
e-mail address: company e-mail address
server address: webmail.companyname.com
click continue and it says it cannot connect. Could this be because I am trying to do this while connected to the wi-fi here in the office (i know I can't connect to the webmail.company.com site from my PC here in the office) Do I need to try connecting this while I am at home?
- 02-21-12, 10:47 AM #24
For me I am connected on the same un-restricted wifi on both my iPhone and PB entering the same settings into both and it works on the iPhone but not the PB
- 02-21-12, 10:56 AM #25
I was trying to input the FULL Activesync/OWA URL on the 'Server' line (i.e: https://OWA.Company.Com/
Of course this was the wrong way.
I then entered OWA.COMPANY.COM and it worked just fine for me. Appears my company has BlackBerry Balance installed as well, so it has required me to set a password to "Unlock" the enterprise e-mail connection, which is really nice!