Noise on video chat

**buber** · 02-09-2013, 02:55 PM

Hello,

While i use video chat i am hearing constant noise on left speaker and very weak voice from a person i speak to.
The same story when connects headphones.
I've tried it on different Wi-Fi area and the problem appears.
Do you have any idea how i can get rif of the noise while video chatting?

**cef55** · 02-09-2013, 03:35 PM

No solution yet. I have 2 playbooks, my mother and sister have theirs. We use video chat since a while but since 2 weeks, I can video chat with my sister and see the video without problem BUT the audio is very very noisy. She just move into another location today with a different wifi and the problem persists. I am now questionning if the hardware is not at fault.

**buber** · 02-09-2013, 03:42 PM

I have exactly the same problem. Video OK but audio not possible to use.
Please let me know when/how you will solve your sis problem.
Even turns off the video does not solve the issue.

**Blackman91** · 02-09-2013, 08:30 PM

Try a hard reboot, it worked for me.

**buber** · 02-10-2013, 02:05 AM

Originally Posted by Blackman91

Try a hard reboot, it worked for me.

Did not help

**Scotter75** · 02-10-2013, 08:34 AM

Turn off your router for a minute, plug back in again and try it.

**buber** · 02-10-2013, 08:52 AM

Originally Posted by Scotter75

Turn off your router for a minute, plug back in again and try it.

I've tried it from two different places and wi-fi zones.
Do not thing it is a router issue :-(

**lexluthorxx** · 02-10-2013, 09:32 AM

have you tried recording video??? did you get the same problem? if so....try flexing........gently.....opposite corners...i had a problem with my playbook regarding the mic....that worked for me...i had it stuffed in my carry on and i think it 'flexed' out of true...and i think something inside was contacting the mic....

**buber** · 02-10-2013, 02:35 PM

Originally Posted by lexluthorxx

have you tried recording video??? did you get the same problem? if so....try flexing........gently.....opposite corners...i had a problem with my playbook regarding the mic....that worked for me...i had it stuffed in my carry on and i think it 'flexed' out of true...and i think something inside was contacting the mic....

yes, i tried and no issue. Everything works fine.