Printable View
Hello,
While i use video chat i am hearing constant noise on left speaker and very weak voice from a person i speak to.
The same story when connects headphones.
I've tried it on different Wi-Fi area and the problem appears.
Do you have any idea how i can get rif of the noise while video chatting?
No solution yet. I have 2 playbooks, my mother and sister have theirs. We use video chat since a while but since 2 weeks, I can video chat with my sister and see the video without problem BUT the audio is very very noisy. She just move into another location today with a different wifi and the problem persists. I am now questionning if the hardware is not at fault.
I have exactly the same problem. Video OK but audio not possible to use.
Please let me know when/how you will solve your sis problem.
Even turns off the video does not solve the issue.
Try a hard reboot, it worked for me.
Did not help
Turn off your router for a minute, plug back in again and try it.
I've tried it from two different places and wi-fi zones.
Do not thing it is a router issue :-(
have you tried recording video??? did you get the same problem? if so....try flexing........gently.....opposite corners...i had a problem with my playbook regarding the mic....that worked for me...i had it stuffed in my carry on and i think it 'flexed' out of true...and i think something inside was contacting the mic....
yes, i tried and no issue. Everything works fine.
Does anyone have some ideas?
Sounds like a hardware problem, you could try to contact blackberry and ask for support.
this is not the answer i expected :-)
i've heard discharging playbook might be an option here. would you agree?