1. mrbquick's Avatar
    Help!!!

    i was donwnloading need for speed and it failed twice and no my Playbook won't turn on. I just have a blinking red light in the top left corner. Its brand new. whjats going on., I held down the power button but that light wont go off
    09-22-11 07:42 PM
  2. howarmat's Avatar
    have you plugged it into your PC and opened desktop manager and then tried to turn it off/on?
    09-22-11 07:48 PM
  3. mrbquick's Avatar
    yes just tried that no luck. it doesn't recognize it
    09-22-11 07:52 PM
  4. mandony's Avatar
    First make sure the PB is charged for at least four hours
    If the PB still does not start then do the following

    Turn on your PC
    Start DM
    Connect PC><PB by USB
    The PB should connect
    If you have data on the PB then try to do a backup.
    If you have no data on the PB, at the time the PB connects to DM there should be an option to reinstall the OS.
    Select reinstall
    After reinstall you should be ready to go

    Next,.if you still can not get started, get RIM free service

    http://us.blackberry.com/support/pla...rt/contact.jsp
    Last edited by mandony; 09-22-11 at 08:01 PM.
    09-22-11 07:55 PM
  5. mrbquick's Avatar
    it was like 85% charged when I was downloading need for speed
    09-22-11 07:57 PM
  6. shootsscores's Avatar
    Help!!!

    i was donwnloading need for speed and it failed twice and no my Playbook won't turn on. I just have a blinking red light in the top left corner. Its brand new. whjats going on., I held down the power button but that light wont go off
    Don't worry. Your PB's is very robust.

    Try holding the power button down for 10 seconds to force a soft restart. If that doesn't work hard restart it by power, volume up, volume down buttions held down at the same time for 10 seconds. Try those techniques first.
    09-22-11 08:17 PM
  7. FF22's Avatar
    You may also want to first try the RESET option

    Press and HOLD all three: PowerOn, VolUp and VolDown - 15 or so seconds.
    09-22-11 08:18 PM
  8. mrbquick's Avatar
    ok i held down the power button for 10 sec. the light stopped blinking. Now What?
    09-22-11 08:22 PM
  9. mrbquick's Avatar
    ok I did all that and when the light stops i go to turn it back on and it starts blinking again. it only blinks red twice then pause then blinks again.
    09-22-11 08:24 PM
  10. FF22's Avatar
    You did the 3-finger, 3-button? Try again, as the red light is blinking.

    After that try the debrick:

    Turn the PB off, Plug it onto your computer with USB, make sure your BB desktop software is open prior to doing this. It will detect the PlayBook before it loads the OS. Reinstall the OS from your computer.

    Connect the PB to your PC with Desktop Manager (DM) running.
    From the Menu, click Device>update.
    You'll get a notification that the OS is up to date.
    Reboot your PB while still connected to DM.
    You will then get a new prompt in DM, hit the update button.
    09-22-11 09:23 PM
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