- CrackBerry User
- 51 Posts
Need Help Doing A Hard Reset On Playbook
I've read posts on doing a hard reset for the Playbook, pushing the power, +, and - buttons at the same time for 10-15 seconds. Either I'm not doing something right or I am and just don't realize it. I am on OS2.
Whenever I push the three buttons down this is what happens:
1. The screen shot camera goes click.
2. A second later the Restart, Stand By, Lock, and Turn Off buttons appear mid-screen.
3. A couple seconds after that the screen goes black.
When I let up on the buttons, no matter how long I wait, nothing happens. I have to push the power button to turn it back on. Is that how a hard reset is suppose to work? If not, what are the sure fire steps to get it to work?
I am hoping it will resolve a problem I am having with my Playbook.
- 03-22-2012, 06:09 PM #2
By hard reset I think you mean de-brick. Power off your Playbook like you're doing, when it's off, connect it to your PC via USB. A pop up should appear saying your computer cannot connect to the Playbook. Then an update option should appear.
Take note: This will wipe all data and be like a factory reset, which sounds like what you want. So back up your data if required!I'm here to help and learn. I will not participate in mudslinging or arguing in any form. Be nice to each other.
- 03-22-2012, 06:18 PM #4
My bad, you're right. I've never had the hard reset work either, I'm convinced it doesn't exist.I'm here to help and learn. I will not participate in mudslinging or arguing in any form. Be nice to each other.
- CrackBerry Genius
03-22-2012, 06:35 PM #8
- 2,400 Posts
Well, you have to consider it will turn off depending on how much crap you have installed, the more the slower. All you do is hold down the power button until the screen light goes off after it says playbook turning off
You might want to do this in a dark place, so you can see when the light shuts off
Then, give it a few seconds and turn it on.
- CrackBerry Genius
03-22-2012, 06:41 PM #9
- 1,805 Posts
Alittle trick I've found is I just hold -volume and power button. Hold em until you see turning off PB. I found this by accedent. What I was doing was holding -volume then power then +volume so I wouldn't take a screen shot.It's one thing for the world to think your a dullard and another to open your mouth and remove all doubt.
- 03-22-2012, 08:57 PM #10
To the non-believers (princepia)
The hard reset does exist, it is not just some cruel prank concocted by email RIM's dungeon masters. I have used it when my pb shut off due to low battery. When this happened, I could not power it on (unless you consider a flashing red LED 'on') or off. I then did a hard reset (hold +,- and the power button for about 10 seconds) and it let me power on.
Oh btw, I believe the +/- buttons are make it harder to accidentally do a hard reset.
- 03-22-2012, 09:44 PM #11
I finally got around to posting a short article I'd written which is relevant to this, describing the special button presses to force power off or do a "hard" reset.
It's now in the Tips and Tricks thread here: http://forums.crackberry.com/blackbe...ml#post7259975
- 03-23-2012, 09:49 AM #12
Like Peter said, check the Tips and Tricks sticky. You'll know you are successful when the PB re-starts itself.There are trolls in BlackBerry clothing among us. Report and never reply to obvious troll posts, they will die without responses from you.
- 04-09-2013, 01:55 PM #14
Enough, enough boys, please please let's not continue this insanity. I have read, tried, cried, thrown, stamped and had just about every experience a human being can endure listening to bull**** about this subject. Apart from a very expensive bill from a therapist and the man that stocks my cellar, the only thing I have achieved after two years is 201459 screen shots of my pb, which I already know looks like!!!!!!!!!!!!!!!!!!! This in my world is as bad as, "Oh bb10 is coming a week on Thursday "."We are the Pilgrims, master; we shall go Always a little further: it may be Beyond that last blue mountain barred with snow Across that angry or that glimmering sea"
- 04-09-2013, 03:40 PM #15
Restart using the Battery Icon and press Restart
Press and hold the Power button for 10-15 seconds. Then leave it for 20-30 seconds and see if it restarts.
Press and HOLD all three keys for about 10 - 20 seconds: PowerOn, VolUp and VolDown. Start with the PowerButton. Keep holding past the 3-choice options screen. If you hear a shutter type sound, you've taken a Screen Shot and probably missed the PowerButton.
- 04-09-2013, 04:16 PM #17
Press and HOLD all three keys for about 10 - 20 seconds: PowerOn, VolUp and VolDown. Start with the PowerButton. Keep holding past the 3-choice options screen.
Erm...... And oh yes, there is my 201460th photo of my screen. Wonder why I'm not surprised?
I will though in the true tradition of the bb10 update expectation committee, continue relentlessly pressing this combination of buttons. I will either succeed in filling all available pb memory with screen shots, or turn water into wine. On a side note boys, I'm now taking orders for cheap wine. Please specify preferences as to red or white."We are the Pilgrims, master; we shall go Always a little further: it may be Beyond that last blue mountain barred with snow Across that angry or that glimmering sea"
- 04-10-2013, 08:12 AM #19
201461 screen shots of my pb!"We are the Pilgrims, master; we shall go Always a little further: it may be Beyond that last blue mountain barred with snow Across that angry or that glimmering sea"