My Blackberry PLaybook won't charge
I don't know what's wrong with it, i thought i broke the charger so i used a bb cellphone charger and it worked but after a while it didn't work again. So i got a new one and it still won't charge . It doesn't have the green light or red light when i charge it and i didn't see the lighting bolt too, it still turns on but shut downs after 15-20 seconds. PLEASE HELP!!
- CrackBerry Abuser
02-15-2013, 09:06 PM #4
- 187 Posts
If you don't want to spring for a charging dock (Staples had them on sale as recently as last week, word had it...but I already have three docks, and it didn't make sense to get another one, no matter how good the price) you should be able to find a good price on various websites, at a managable price.
- CrackBerry Genius
02-16-2013, 03:57 PM #8
- 3,429 Posts
- CrackBerry Addict
02-16-2013, 05:01 PM #9
- 909 Posts
Bending the USB port on the PB by inserting the charger plug upside down is (unfortunately) very easy to do... the plug is only slightly keyed and I've done it myself.
I put a white blob of typing correction fluid on my charger plug now so I can see at a glance which way is up.
Tho' as said above, buying a rapid charger that connects to the magnetic port is well worth the outlay. It's faster (duh! ) and won't further damage the USB port on the PB.Proud Member of the PlayBook Beta Test Team (Since June 2011)
- CrackBerry Newbie
04-05-2013, 04:36 AM #10
- 2 Posts
I've had my BBP for about 18 months. It's been fine up until this week when it will not charge. I've used the original charger and occasionally used the phone one by mistake. When I plug it in I get a red battery on screen for a while. This disappears and the charging light flashes red, then green; the BBP logo comes on screen and it looks as though it's opening up and then it shuts itself down again. Then begins the whole process again but it never holding any charge. Has anyone had any similar experience. I am thinking about going and buying a new rapid charger in case the one I have is faulty. I've rebooted several times but with no success. Anyone got any ideas?
Last edited by sixsmithp; 04-05-2013 at 09:18 AM.
- 04-05-2013, 09:37 AM #11
- 04-05-2013, 10:48 AM #12
Just been on the phone to blackberry, arranging all sorts of pick up/deliovery, talk of losing all the data and photos.
SOLVED after two seconds on this page. It would seem one of my darling daughters had bent the usb port slightly upwards so charger only fitted upside down. bent it back VERY gently......Done. No £35 magnetic charger or delivery loss of data. Thank you!!!!!!!!!!!!!!!!!!!!!!
- 04-05-2013, 11:44 AM #13
Next, that usb port on the pb invites trouble and one of those daughters is no different from many other folks that have accidentally inserted the usb plug upsidedown. The port is ON-The-Go usb which accommodates a more rectangular type plug but unfortunately lends itself to upsidedown insertion of micro usb plugs which leads to the connector board bending out of position.
I would still recommend the magnetic charger to avoid such accidents and avoid stressing the port.
The TRAVEL version is more versatile (the dock can have trouble with some cases)
- 04-14-2013, 07:59 PM #15
I just did what you did and it's working just fine. I was afraid i was going to damage the usb-port but apparently i didn't because it's blinking green .. is it supposed to blink ??? if not i'm going for the warranty.
Thanks for the tip.
- 04-23-2013, 09:44 AM #17
The PB has a one year warranty to the original purchaser. It also has 90 free Tech support. I do not know how Rim deals with "quasi-tech support v. warranty"
Canada Toll Free: 1-877-644-8405
United States Toll Free: 1-877-644-8410
Puerto Rico Toll Free: 1-855-651-4936
Email: firstname.lastname@example.org (this route generally does not work and a call is necessary)
(UK Support) 0800 096 2805
Playbook French Support
Smartphones BlackBerry Z10 - Tous les Téléphones Portables BlackBerry - FR - France
Phone : 0800 914 533 (within 90 days from activation)
BlackBerry® Customer Support Center
RIM (Brasil Support toll free number): 0800-022-3161
South Africa: 0800988892
United Kingdom: 08000962805
Phone-Numbers of BlackBerry PLAYBOOK- Helpdesks...
Germany: 0800 1816530 (Gebührenfrei)
North-America: 1 877 255 2377 (Toll Free)
UK: 0808 100 7466 (Toll Free UK only)
Outside UK: +44 1753 558400
Worldwide: 1 519 888 6181
(BTW: Helpdesk for BlackBerry devices -except PlayBook- for Germany:
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