Missing Profile Pics on Facebook

**jamesuc** · 12-12-2012, 10:01 AM

Has anyone else had this problem? When I open Facebook using the Playbook application, there are no profile pictures. All other pictures show up, but no profile pictures. Same with my wife and daughter's PBs. Tried logging out, and also tried rebooting the PB. Any thoughts?

**happycracky** · 12-12-2012, 10:37 AM

I've noticed the exact same thing today (I'm in the UK, so must be a global issue). I tried uninstalling, then reinstalling the Facebook app, but that made no difference. As nothing has changed on the Playbook, I'm guessing that there has been a change in code on the Facebook site which is causing this. Hopefully it will get fixed reasonably quickly.

**taz323** · 12-12-2012, 11:13 AM

Yeah, that's weird, I don't use the app much,usually use the browser and that's been a pain also, believing its on the Facebook side.

**jamesuc** · 12-12-2012, 02:22 PM

Originally Posted by taz323

Yeah, that's weird, I don't use the app much,usually use the browser and that's been a pain also, believing its on the Facebook side.

I also just use the browser, but my wife mentioned it to me yesterday that her and our daughter weren't getting the profile pictures with the app. Then I tried it, and of course had the same experience. Oh, well. There was a post earlier about a potential PB OS update coming out soon. Wonder if this issue has anything to do with it?

**taz323** · 12-12-2012, 03:29 PM

Updates are always welcomed

**metale** · 12-14-2012, 04:29 PM

I'm having this same problem.

**Steve Wade** · 12-17-2012, 11:52 PM

Only on Playbook. Still fine on my Torch

**jhanks64** · 12-24-2012, 04:03 PM

Same problem here

**AUgirl_inTX** · 03-25-2013, 04:29 PM

I'm having the same issue!

**Barracuda7772** · 03-25-2013, 06:29 PM

I concur I also know this has been a problem for a long time

**goback1901** · 03-25-2013, 10:00 PM

I have heard a lot of complains about this for a long time but no fixes was made, that's bad.

**ChrisMay** · 03-26-2013, 10:06 AM

The PlayBook built in Facebook App is horrible. This issue with the profile pictures has been a known problem for ages. I understand it has something to do with FaceBook changing the way their underlying data was presented, but the necessary updates to the PlayBook app have never been made. The best recomendation is to delete (or at least forget about) the app, and just use the Website (works perfectly in the Playbook browser).
Chris.

**hindsketchup238** · 03-26-2013, 10:13 AM

This has been happening since Oct 2012 . I have notified BlackBerry tech support and there hasn't been a fix. I think they just don't care about the PlayBook. Such a great product going to waste.

Posted via CB10

**lcjr** · 03-26-2013, 10:20 AM

Yep, I deleted the app on my Playbook until BB10 update comes out.

**lcjr** · 03-26-2013, 10:21 AM

Originally Posted by hindsketchup238

This has been happening since Oct 2012 . I have notified BlackBerry tech support and there hasn't been a fix. I think they just don't care about the PlayBook. Such a great product going to waste.

Posted via CB10

It's not Blackberry. Its the app which is the responsibility of Facebook. All Blackberry can do is notify Facebook tech and wait for them to fix it. Come on people......

**ChrisMay** · 03-26-2013, 12:31 PM

Originally Posted by lcjr

It's not Blackberry. Its the app which is the responsibility of Facebook. All Blackberry can do is notify Facebook tech and wait for them to fix it. Come on people......

I'm not sure if that is the case. The developer is listed as 'Research In Motion' on the BB World website.
BlackBerry World - Facebook for BlackBerry PlayBook
I don't think Facebook themselves produce the app.

**tiniyox** · 03-26-2013, 02:22 PM

So basically, no fix has been done on this on our playbook....such a shame

**ChrisMay** · 03-27-2013, 08:47 AM

Originally Posted by tiniyox

So basically, no fix has been done on this on our playbook....such a shame

Just use the website and forget the App. It's much easier. Don't really know why the app is needed when the website works so well in the Playbook's browser. You can always create a shortcut to the Facebook website, then you'd barely know you wern't using an app to be honest...

**AUgirl_inTX** · 04-02-2013, 06:12 PM

I sideloaded the Android Facebook app and problem solved!

**shell272** · 04-02-2013, 06:25 PM

When I first got my Z10 , I added my contacts and the Facebook profile pics automatically appeared. Then there was an update and they disappeared. I miss the pics and hopefully this will be fixed soon.

Posted via CB10