I just had a thought... Would it be possible to add an add-on for video chat that allows you to record a video msg if there is no answer. Nothing long just a 15 sec clip that can be email to the email addy associated with the blackberry id... The only reason I suggest the email associated with the blackberry I'd is so we don't exclude users of the playbook that don't own blackberries... Just a thought from a blackberry fan