- 01-01-2013, 07:16 PM #27
Shame on RIM!
Last edited by F2; 01-17-2013 at 03:20 PM.
- 01-23-2013, 08:22 PM #29
- CrackBerry Newbie
03-09-2013, 06:18 AM #33
- 3 Posts
icons on the dock disappeared and cannot get them back
Hello.I have tried your instructions to get the icons back as all of my icons apart from browser has disappeared and it has not worked,i have turned it on and off 3 times holding the three top buttons and it has not done anything what should i do i really need help seeing as i have borrowed the playbook and this happens?
- 03-09-2013, 08:39 AM #34
You need to DRAG ALL ICONS to the DOCK. They ALL need to disappear. So if you still see the Browser, drag that one, too. Then restart. Oh, also swipe LEFT OR RIGHT and make sure that no icons appear on the Second Pane or Panel.
If the unit is borrowed, I'd contact the owner and make sure that everything they want is backed up. Then they could do a Security Wipe or Debrick.
- 03-28-2013, 06:10 PM #35
Same thing just happened!!!
I'm so frustrated with this!!! I feel your pain. I was cleaning up my playbook, and then i went to put them back, and then it said the exact same thing error_ something. (still don't know how to fix it ) but, yeah, it has been like this for about 2 weeks now. I've tried everything. Restarted it plenty of times, looked everywhere and waited for ever!!! I lost my messages, contacts, browser, and my favorite game and i don't want to completely restore my whole playbook ): just get them back. If you find an answer,can you please reply to me. Thxs i feel your pain):
- 03-28-2013, 07:09 PM #37
If Icons disappear as dragged to the dock, then you have to as noted above:
"You need to DRAG ALL ICONS to the DOCK. They ALL need to disappear. So if you still see the Browser, drag that one, too. Then restart. Oh, also swipe LEFT OR RIGHT and make sure that no icons appear on the Second Pane or Panel."
- 03-28-2013, 08:11 PM #38
Aside from the "dock bug" the PLAYBOOK shows only a browser icon when setup is skipped.
Make sure your issue is one and not the other.
Sent from using TapatalkI waited...It launched...Im still waiting...
- 06-13-2013, 10:22 PM #40
Glad this thread got folks going again.
Now I have a question which maybe someone can answer. In BB-More's Reply 38 he says:
"Sent from using Tapatalk"
I see "Send from" and a small symbol "" then "using Tapatalk"
It looks like a box with what look like the characters
stacked like above but enclosed by a box.
What is that small symbol, if anyone else see it - maybe its a coding issue with Firefox. I see it in various places. And, no, I don't see Dead People!
- 10-04-2013, 03:49 PM #42
The Knowledge Base has a reference article, KB33078, to the disappearing icon problem.
Note that this KB article was released 11/15/2012 and it is doubtful that the investigation mentioned is being continued.