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  1. lanctot's Avatar
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    Thread AuthorThread Author   #1  

    Default HELP! Computer can't find playbook

    When I plug/ in my playbook with the USB, the computer doesnt find the hard drive of the Playbook. I went to 'My Computer' and its not there... I went ot the blackberry device manager and it does find my Playbook but whenever I try to open the volume Z it says location is not available.
  2. mitelman's Avatar
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    #2  

    Default

    I had this same problem with Vista. Win 7 and XP see my PB as Z drive.
  3. kbz1960's Avatar
    Doesn't Matter

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    #3  

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    What version of dm? PB official or beta?
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  4. Superfly_FR's Avatar

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    Hey, what did you expect ?
    #4  

    Default

    Quote Originally Posted by kbz1960 View Post
    What version of dm? PB official or beta?
    And what version of PB OS ? UPDATE YOUR PROFILE

    Three methods :

    Prerequisites : Enable file/wifi sharing in settings/ storage and share

    1. I.P
    Look into Settings/About in the Network (dropdown) your IP address.
    On your desktop, type it (with http:// before) in a browser window (or just type it in Start/"find" for windows computers)

    2. Mounted drive with Device manager (embedded in Desktop Manager)
    When you plug your PB, the device manager should start (notification icon = small grey computer), ask for PW (if any) and then state that a drive has been mounted.
    => IF OS 2.0 + you'll probably have to install new drivers for the PB. Un-installing then re-installing the Desktop Manager (use latest version : BlackBerry - BlackBerry Desktop Software - BlackBerry Software at BlackBerry.com) can help.

    3. With latest DM version (not sure for macs), you have now a simple drag and drop interface to easily manage files.

    Use the one you prefer !

    P.S: #1 offers the ability to mount a network permanent drive (if your PB is in wifi range and your PC on the same network).

    Hope it helps
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  5. lanctot's Avatar
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    Thread AuthorThread Author   #5  

    Default

    The thing is it wsasnt doing that a few weeks ago.. I didnt change anything in my computer nor my PB
  6. brianatbb's Avatar
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    #6  

    Default

    I have the same problem on my win 7 laptop. It started several weeks ago. No idea why. Also unable to backup, read files, etc. Works alright on my old win vista laptop. Unfortunately, I don't have the hard drive space on it to backup my 64 gig PB.
  7. CrackBerryHarry's Avatar
    CrackBerry User

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    #7  

    Default

    My computer can see the Playbook when I first boot them both. A short time later though, the computer will no longer see the Playbook, forcing me to reboot. Sucks.
  8. jbar1's Avatar
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    #8  

    Default

    Turn off your wifi or put the pb in airplane mode. Had the same problem and BlackBerry tech support told me to do this.

    Posted via CB10
  9. adougl26's Avatar
    CrackBerry User

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    #9  

    Default just got this problem

    i never had this problem until i downloaded the new PB OS update... anyone else finding that it just doesnt appear in my computer??
  10. SEAWARRIOR's Avatar
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    #10  

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    Quote Originally Posted by adougl26 View Post
    i never had this problem until i downloaded the new PB OS update... anyone else finding that it just doesnt appear in my computer??
    restart pc,,, connect pb via usb & let it reinstall drivers,,, here, use this, too---> How to Map you PlayBook Over WI-FI.
    Thanked by:
    adougl26 (11-04-2013) 
    Carl Estes likes this.
  11. adougl26's Avatar
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    #11  

    Default

    great stuff thank you, i will try this now
    SEAWARRIOR likes this.

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