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  • 2 Post By jtokarchuk
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  • 1 Post By alnamvet68
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  1. jtokarchuk's Avatar
    CrackBerry Abuser

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    Thread AuthorThread Author   #1  

    Default Fix for "Could not activate this tablet. (132353)

    I had called RIM regarding this issue. It would not let me activate two tablets we had at our store. Even after a hard reset.

    Turns out, the PIN had been block on their end (they had told me it was placed in a "not shipped" status, so it was not active.

    I had to take pictures of the inside of the empty playbook box (with the serial number and pin in it) and send the original receipt (mine was from a supplier, yours can be from the retailer)

    They then reactivated the serial numbers and all was well.

    No idea what the cause is, but it turned two unhappy coworkers into happy ones. I had to work my way up to third level support for that answer.
    Projects
    http://forums.crackberry.com/blackbe...e-news-924068/ (RetroArch - Multi Emulator) - Developer
    My BlackBerry Appworld Vendor Link
    https://appworld.blackberry.com/webs...21461/?lang=EN
    Follow me on Twitter: @jtokarchuk
    Thanked by 2:
    Princepia (03-30-2012),  Superfly_FR (03-31-2012) 
    Heavens1 and Princepia like this.
  2. Princepia's Avatar
    CrackBerry Abuser

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    #2  

    Default

    Thanks, and sort of off-topic, but so awesome to see a fellow Manitoban partly responsible for snes emulator. Thank you so much for working on this. Made me love my Playbook so much more!!!
    I'm here to help and learn. I will not participate in mudslinging or arguing in any form. Be nice to each other.

    Check out my Tumblr which contains photos taken exclusively with the BlackBerry Playbook and follow me!

    "Quit that. Pay attention."
  3. jtokarchuk's Avatar
    CrackBerry Abuser

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    Thread AuthorThread Author   #3  

    Default

    Heh, you're welcome. Go Manitoba go!
    Projects
    http://forums.crackberry.com/blackbe...e-news-924068/ (RetroArch - Multi Emulator) - Developer
    My BlackBerry Appworld Vendor Link
    https://appworld.blackberry.com/webs...21461/?lang=EN
    Follow me on Twitter: @jtokarchuk
    Princepia likes this.
  4. chaddeus's Avatar
    CrackBerry Master

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    #4  

    Default

    I hope yours are not those stolen Playbook batch.. Either way, its activated so enjoy your phone!

    - Charles
    Last edited by chaddeus; 03-30-2012 at 08:36 PM.
    Follow me on Twitter www.twitter.com/cthaddeus

    Phone History : Nokia 3310 > Nokia 8250 > Nokia 3320 > Nokia 7210 > Sony Ericsson T610i > Sony Ericsson W810i > Nokia E71 > Nokia E72 > Blackberry 9700 > Blackberry 9800 > Blackberry 9900 > Blackberry Q10 > Samsung S3 > Blackberry Q10 > iPhone 5S > Blackberry Q10 > Blackberry Passport

    PDA History : Compaq iPAQ 3630 > Playbook 64GB > Google Nexus 7 16GB

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  5. jtokarchuk's Avatar
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    Thread AuthorThread Author   #5  

    Default

    It was from a reputable supplier, it would have been solved regardless. I did have them check, and they were not.
    Projects
    http://forums.crackberry.com/blackbe...e-news-924068/ (RetroArch - Multi Emulator) - Developer
    My BlackBerry Appworld Vendor Link
    https://appworld.blackberry.com/webs...21461/?lang=EN
    Follow me on Twitter: @jtokarchuk
  6. enzo07i's Avatar
    CrackBerry Abuser

    Posts
    248 Posts
    #6  

    Default

    Quote Originally Posted by jtokarchuk View Post
    I had called RIM regarding this issue. It would not let me activate two tablets we had at our store. Even after a hard reset.

    Turns out, the PIN had been block on their end (they had told me it was placed in a "not shipped" status, so it was not active.

    I had to take pictures of the inside of the empty playbook box (with the serial number and pin in it) and send the original receipt (mine was from a supplier, yours can be from the retailer)

    They then reactivated the serial numbers and all was well.

    No idea what the cause is, but it turned two unhappy coworkers into happy ones. I had to work my way up to third level support for that answer.
    I also have this problem, can you please give me the email add to whom I can send the unit's serial number so that they can activate also my unit
  7. alnamvet68's Avatar
    CrackBerry Genius

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    #7  

    Default

    Well, it's good to know that RIM can "control" whether or not a PB is operational. Would be a neat advertising plug, where if a PB is lost or stolen, one call by the owner to RIM of the lost in space status of his PB renders it useless to the thief or person who "finds" it and decides to keep it.
    If You Can Read This, Thank a Teacher...if it's in English, Thank a Soldier


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    Harryl6134 likes this.
  8. #8  

    Default

    Quote Originally Posted by enzo07i View Post
    I also have this problem, can you please give me the email add to whom I can send the unit's serial number so that they can activate also my unit
    You may have to call

    Rim Support
    Tel:
    Canada Toll Free: 1-877-644-8405
    United States Toll Free: 1-877-644-8410
    Puerto Rico Toll Free: 1-855-651-4936
    Email: playbooksupport@blackberry.com
    (UK Support) 0800 096 2805

    Playbook French Support
    http://fr.blackberry.com/playbook-ta...ok-support.jsp
    Phone : 0800 914 533 (within 90 days from activation)
    KermEd likes this.
  9. PBfanatic's Avatar
    CrackBerry Abuser

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    #9  

    Default

    Quote Originally Posted by F2 View Post
    You may have to call

    Rim Support
    Tel:
    Canada Toll Free: 1-877-644-8405
    United States Toll Free: 1-877-644-8410
    Puerto Rico Toll Free: 1-855-651-4936
    Email: playbooksupport@blackberry.com
    (UK Support) 0800 096 2805

    Playbook French Support
    http://fr.blackberry.com/playbook-ta...ok-support.jsp
    Phone : 0800 914 533 (within 90 days from activation)
    Thanks a lot
  10. goldedition's Avatar
    CrackBerry Newbie

    Posts
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    #10  

    Default hi

    i am new user of blackberry.i have bought a blackberry playbook 32 gb brand new boxed yesterday.well i am having some issues to activate it.after opening/starting it. accepting the terms and condition and successfully connected to wifi.
    first error. 3000. "can not activate the playbook because of error 3000"

    2nd, error.2012. can not activate.....

    3rd, 132353 error. can not activate..... restart or change settings.

    well from yesterday to till today i have been tried to hard reset,updated its software.the errors are same.Might be (seen on some forms) this book is stolen and have been blocked in uk and can not be activate.
    well can this book activate and work out side of uk? Any ideas??
    if it is not stolen or having some issur as rim server issue or something else.if it is having some issue in activating or is there any way to sort it out?
    Please guide me. Thanks for help.,
  11. #11  

    Default

    Try another wifi location if you can. Library, cafe, etc.

    If the problem persists for another day, you might want to return it for a new one or:

    The PB has a one year warranty to the original purchaser. It also has 90 free Tech support. I do not know how Rim deals with "quasi-tech support v. warranty"

    Rim Support
    Tel:
    Canada Toll Free: 1-877-644-8405
    United States Toll Free: 1-877-644-8410
    Puerto Rico Toll Free: 1-855-651-4936
    Email: playbooksupport@blackberry.com (this route generally does not work and a call is necessary)

    (UK Support) 0800 096 2805

    Playbook French Support
    http://fr.blackberry.com/playbook-ta...ok-support.jsp
    Phone : 0800 914 533 (within 90 days from activation)
    Thanked by:
    goldedition (08-09-2012) 
  12. tyshone1's Avatar
    CrackBerry User

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    #12  

    Default

    I had a problem with my 64GB Playbook and sent it in for repair. They sent me back a different S/N and when I attempted to activate it, I received the (132353) error. After speaking to a RIM engineer, it was brought to my attention that the S/N was not completely married to the Blackberry PIN and therefore the tablet could not be registered. Unfortunately, I have to wait a total of 48 hours while the RMA team clears up this mess. Meanwhile, I'm without my favorite electronic device. Until order is restored, looks like I will be forced to read an actual paperback book.
  13. DMR Panda's Avatar
    CrackBerry Newbie

    Posts
    1 Posts
    #13  

    Default Could not activate this tablet (132353)

    I stay in INDIA (NOIDA) . After repeated problem with charging port, I was given a new playbook. When I started the same, it showed - COULD NOT ACTIVATE THIS TABLET (132353).

    When I took it back to the authorised service centre, they told me that they no longer are the authorised service centre and a new one has to be contacted (in the same city). They don't have the requisite software nor able to tell me what to do; Yet they are the authorised service centre for all blackberry products.

    I am clueless now. What to do and where to take the playbook?

    DMR PANDA; 9650992364

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