Erratic Playbook touch screen behaviour when charging
- I believe I am having exactly the same problem. What's even worse is that once my PB is laid flat, without being charged, the screen works funny and comes back with erratic key strokes. I am in doubt this is caused by the grounding. I phoned PB service and they also don't believe either. I would think it is a software issue.
To Lorax, have you talked to RIM and if so, what did they say about it?08-26-11 12:07 PMLike 0 - I have had the same problem with the included wall charger. I was charging it in the same place as all my other devices. It seems with all the cords and outlets the PB would even do things on it's own. To the point that it would lock up. It has something to do with electrical fields. Since I started charging it in a different location I haven't seen that happen again. It looks like your using the usb to charge in that video. First try to move the PB away from the computer as far as the cord will reach and try again.08-26-11 03:45 PMLike 0
- These issues make me laugh, people want to exchange or think there device is defective or blame the company that makes them, then it turns out it's there house that's faulty. talk about a tail between your legs moment. Not saying this poster is a complainer, I'm talking about the people who whine and bash playbooks lol08-26-11 03:49 PMLike 0
- finally!!! although my problem was much worse. my 64gb would act like that ALWAYS! plugged in or not, touching the screen or not. as long as it was on, it would do that. it started a few days after i put the otterbox case on it, so thought that may have been the reason, removed the case and it still did it. ended up spending about 6 hours over 3 days on the phone with RIM's customer support trying all sorts of things before sending it in for their techs to look at it. 10 days later i received my brand new 64gb playbook and haven't had the problem since. however, i am very hesitant to put the otterbox case back on it as its too coincidental that a 2 month old playbook would start acting up 2 days after putting a case on it.08-26-11 03:50 PMLike 0
- yea, ive also noticed mine does this while charging, screen just behaves wierd. But thankfully no lasting issue as it goes away when of charge.08-26-11 03:58 PMLike 0
- These issues make me laugh, people want to exchange or think there device is defective or blame the company that makes them, then it turns out it's there house that's faulty. talk about a tail between your legs moment. Not saying this poster is a complainer, I'm talking about the people who whine and bash playbooks lol08-26-11 04:09 PMLike 0
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- Hi Guys,
had the same issue a while ago you can find the discussions and several solutions
here:
http://forums.crackberry.com/blackbe...arging-633471/
hope it helps.08-27-11 12:50 AMLike 0 - These issues make me laugh, people want to exchange or think there device is defective or blame the company that makes them, then it turns out it's there house that's faulty. talk about a tail between your legs moment. Not saying this poster is a complainer, I'm talking about the people who whine and bash playbooks lol08-27-11 06:57 AMLike 0
- I believe I am having exactly the same problem. What's even worse is that once my PB is laid flat, without being charged, the screen works funny and comes back with erratic key strokes. I am in doubt this is caused by the grounding. I phoned PB service and they also don't believe either. I would think it is a software issue.
To Lorax, have you talked to RIM and if so, what did they say about it?
This morning, I had my PB on the floor flat, I was on the browser and as I had my finger on the web-page (not moving), I noticed the page going really crazy... like it thought my finger was moving across the screen when it really wasn't.
It might be worth giving RIM a call about it.allhookedup likes this.08-27-11 07:50 AMLike 1 - posts like these make me laugh, I've documented this issue here months ago, and RIM's playbook support actually came back and said this was a known issue, and that a coming software update would fix this. i travel to different places, and i get the same result when my playbook is plugged in, whether i'm in san diego, LA, new jersey, NY, PA, boston, or Hawaii08-27-11 09:30 AMLike 0
- posts like these make me laugh, I've documented this issue here months ago, and RIM's playbook support actually came back and said this was a known issue, and that a coming software update would fix this. i travel to different places, and i get the same result when my playbook is plugged in, whether i'm in san diego, LA, new jersey, NY, PA, boston, or Hawaii08-27-11 05:35 PMLike 0
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- my outlet is grounded, my iPad does not exhibit this behavior when charging. When my PB is on the rapid charger, the touch screen becomes very hard to work with.
Why is this an attack on RIM? It is just an issue they need to address. iPad has their issues as well.
You guys are idiots.08-27-11 07:08 PMLike 0 - If have not seen a single charger - not even the original Blackberry charger (I have an US one) being properly grounding. Not sure if the original chargers for the EU market are any different. So I cannot tell whether a properly grounded charger would make a difference.
Having said this, if I connect my Playbook via USB to my DEFINITELY properly grounded laptop I still face the same problem. So it looks to me as if the capacitive screen is not properly or not sufficiently shielded.09-09-11 09:30 AMLike 0 - posts like these make me laugh, I've documented this issue here months ago, and RIM's playbook support actually came back and said this was a known issue, and that a coming software update would fix this. i travel to different places, and i get the same result when my playbook is plugged in, whether i'm in san diego, LA, new jersey, NY, PA, boston, or Hawaii09-09-11 09:35 AMLike 0
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I will post the steps later, you wont like it, lol09-09-11 10:53 AMLike 0
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Erratic Playbook touch screen behaviour when charging
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