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Docs to Go for PlayBook Not opening :(
Never have I ran into any problem with PlayBook until today ... I have restarted my playbook several times and Docs to Go will not open beyond the initial launch screen...I even tried opening a doc. file from the file manager...nothing is working at this point.
has anyone else had this problem? I only imagine that a wipe is all im going to be able to do...but i am ever so reluctant to do so.
- 08-01-12, 11:21 AM #2
Before you wipe and reload, try turning the unit off then back on again.
If you have to wipe, make sure you get a backup of the unit using DM and then restore it after you reload the OS.
- 08-01-12, 06:55 PM #4
I wonder if it is attempting to deal with a bad filename as suggested above or where is caches Recently Opened items.
Try the Hard reset
To fix an issue, try these in order:
Restart using the Battery Icon and press Restart
Press and hold the Power button for 10-15 seconds. Then leave it for 20-30 seconds and see if it restarts.
Press and HOLD all three keys for about 10 - 20 seconds: PowerOn, VolUp and VolDown. Start with the PowerButton. Keep holding past the 3-choice options screen. If you hear a shutter type sound, you've taken a Screen Shot and probably missed the PowerButton.