I have same problem (paired with bold 9700). Seems concensus is to do security wipe (however you are likely to loose your hd video demo - re:turtle video) I have not taken that route yet. Been waiting to see if an update will fix.
update. I did a full back up. did security wipe. did a restore. BAM, pics from
my bold now open up on playbook. However, lost home page browser bookmarks (crackberry...ohh the humanity..lol) and lost the turtle hd vid.
hope that is of some help to others.