| | 12-27-2012, 10:12 PM Thread Author #1
Can't get my PlayBook to work!
So I've been around the block when it comes to BlackBerry. I've had my share of phones. But now I need help with my playbook. No one seems to have this exact problem that is getting worse. I can't call rim at this moment although I have talked with them. To begin it started last night. I have my pb in stand by as I do but then I go to use it around 9 and the browser doesn't work. It quits. Closes out all by its self. And I mean its only on the screen for about 3-5 seconds then closes. I do my homework and it turns out that I may have to reload the os. So I try to email my important documents to myself and again, the native msgs app closes out after about 5 seconds. The only other app to do this is any bridged apps and Scoremobile.
So I do the hard resets, your 3 finger sulute, holding power for 15 and 30 seconds, volume up and power, nothing! And by this point maybe evey other time it restarts it is on a loop of the "splash screen". So I decided to leave it off over night. Next day, today, I turn it on and something. Now this time every 4 restarts it actually boots up the os properly and not looping the splash screen.
So I break down and call rim and they have me do some stuff. I get the new version of DTM and now they have me back because they want me to repair the update. But I have 12 gigs to back up so it takes some time and the man on the phone asks if I want him to stay on or if he can tell me what to do and hang up. So I let him go and do the following; turn off my pb once its backed up, plug in, DTM can't acces it so it asks to retry or update, I hit update and it asks me to repair, I repair and it tells me some BS that the OS can't be found and cancels. And I tried to dl the OS manuelly but I don't find it.
Last resport is I go to security wipe it after restarting it THREE TIMES since its looping. So I wipe it. It takes 30 min and still looping splash screen. 1 hour and still looping. Nothing and I'm out of ideas and I can't call rim for a little bit, in a meeting for the next 2 hrs but I can still mess with my pb during. Using my phone to type this out.
Thanks for looking and some import. Plz help!