- CrackBerry Newbie
- 7 Posts
Camera APP not working error.4003
My playbook es over 1 year old so I cannot return it to the store,
And recently I am having issues with the Camera,
- Screenshot are working fine (vol+ and vol-)
- Video Chat is working.
- Taking pictures with camera app and other apps that access the cam (like PicShop or QR scanner) are not working. (blackscreen)
-Shooting Video is not working. (BlackScreen).
When I try to take a picture I receive a error.4003 picture or a message "Camera is in use".
I have reinstalled OS, and recently i upgrade it to the Beta 2.1, but same issue
Cam just works with videochat, but I cannot take pictures or Record Video.
What can I do? are you having a similiar issue?
- 06-02-2012, 01:02 PM #2
A few other folks have had that issue. No one has come up with a solution although I think someone managed to roll back and OS version (Bounce... - search for him).
I recently got an rma from rim even though I was beyond my one year warranty. So they might help you.
The PB has a one year warranty to the original purchaser. It also has 90 free Tech support. I do not know how Rim deals with "quasi-tech support v. warranty"
Canada Toll Free: 1-877-644-8405
United States Toll Free: 1-877-644-8410
Puerto Rico Toll Free: 1-855-651-4936
Email: firstname.lastname@example.org (this route generally does not work and a call is necessary)
(UK Support) 0800 096 2805
Playbook French Support
Phone : 0800 914 533 (within 90 days from activation)
- 10-10-2012, 05:39 PM #5
Re: Camera APP not working error.4003
By the way, nothing I tried restored my camera. Call RIM. They are very good to deal with.