Blackberry Playbook will not connect to my Router

**Dalmo9** · 01-06-2013, 07:30 AM

My Playbook will not connect to my Router any help would be appreciated it use to work?

Thank You

**adi_vastava** · 01-06-2013, 07:35 AM

And other devices are connecting fine? I would first try PB restart and than router restart(not reset, just switch it off for 1-2 mins and turn back).

**Hawnz** · 01-06-2013, 07:42 AM

If the restarts don't work, see if using a different router, like at Starbucks maybe, helps.

**LiamMontana** · 01-06-2013, 07:47 AM

As already been said, try restarting both the PB and the router. That usually sorts out most problems.

**Dalmo9** · 01-06-2013, 07:55 AM

Originally Posted by LiamMontana

As already been said, try restarting both the PB and the router. That usually sorts out most problems.

not working tried everything

**omercan7** · 01-06-2013, 09:36 AM

enter manual.

F2 · 01-06-2013, 10:46 AM

What model of router? What is showing or happening?

But your pb does connect to other routers? Starbucks, library, etc?

**mikeo007** · 01-06-2013, 10:48 AM

Originally Posted by Dalmo9

not working tried everything

If you tried everything recommended in this thread, then you have a broken router and a broken Playbook.

**killerberries** · 01-06-2013, 12:27 PM

I had the same problem, by chance, do have a modem/router combo. My netgear 7550 will not connect to the playbook . It is something in the software of the router (if i remember right). I would take it somewhere that has free wifi and test it out too. I just bought a cheap belkin router for now any it works great. Good luck.

**gees97** · 01-06-2013, 05:43 PM

Originally Posted by Dalmo9

My Playbook will not connect to my Router any help would be appreciated it use to work?

Thank You

try changing the channel of the router. my friend had wifi issues and I couldn't connect as well. I switched the channel from 6 to 11 and now all devices (xbox,iphones,blackerry) can connect. don't take my word because I'm noo expert. but it worked for me

**SpiralBorg** · 02-23-2013, 04:22 AM

Some routers might not function, I had a D-link router, which would not connect to anything except computers, even after resetting it.
Hope this helped!

**harilp** · 02-23-2013, 09:22 AM

Hey man be patient i had the same prob never and ever give a (security wipe) u will be then goin nuts call bb customer care and clarify ur question

**pbluv** · 02-23-2013, 09:26 AM

That's pretty sweeping. I have a Dlink router (an old one at that) and it works fine. If the OP would share the make and model of their router, perhaps someone with the same one could provide assistance.

**xamdam** · 02-23-2013, 10:26 AM

Make sure to set it to wpa not wpa2

Tkip is what I use, but others swear by aes.

Channel 11 or 6 is best I use 11

Older router do link I have its like 3-4 yrs old.

Once you done settings and the reboot of router us done, unplug router and modem re plug in modem and router in consistent order modem router.

Reboot PlayBook and all should work

Posted via CB10, BB10, Z10

**tofnow** · 02-23-2013, 11:08 AM

Originally Posted by xamdam

Make sure to set it to wpa not wpa2

Tkip is what I use, but others swear by aes.

Channel 11 or 6 is best I use 11

Older router do link I have its like 3-4 yrs old.

Once you done settings and the reboot of router us done, unplug router and modem re plug in modem and router in consistent order modem router.

Reboot PlayBook and all should work

Posted via CB10, BB10, Z10

Agree with that except for I use WPA2 AES because that is what I set my router at. If OP can figure out how to get into his router and check the settings, then make the PB settings the equivalent, I suspect he will connect. OP doesn't say whether he is in a workgroup as that also makes a difference.

Good Luck OP