Blackberry Mini Keyboard

**TinoTony** · 01-24-2013, 01:07 PM

I bought an official PB's mini keyboard and I found some problems below.
1. While I was typing something on Docs To Go, the cursor was automatically jumped to my previous sentence....I was so annoyed
2. The cursor was disappeared when I return to use my PB, after I leave for do other things. It was not only disappearance of the cursor, but also uncontrollable it anymore.

Please kindly advise me what I gonna do. I am not sure those problems caused by defected product or OS on my PB (I am using the latest V. 2.0)

Thanks a lot......

**eaton18spd** · 01-24-2013, 01:31 PM

Mine occasionally does the same thing.

**kdeckels** · 01-24-2013, 02:01 PM

I've found when it jumps that I touched the touchpad accidently with my palm or something. Does it possibly have a time out or sleep. If mine disappears I just tap the pad to get it back.

**spencerdl** · 01-24-2013, 03:41 PM

The Mini keyboard automatically goes into sleep (not sure how long it takes), I just hit the "ctrl" key to wake it up when i haven't used it for an extended period of time. Mine works great. The pad is extremely sensitive though and takes some getting use to as with anything.

**TinoTony** · 01-25-2013, 07:15 AM

Thanks all you guys to give me advise. I was so wondering while I was trying to wake my mini keyboard up, but the pfoblem was non-active cursor and then it lost connect.....I have to wake it up again and again....and the cursor is still non active... So sad

**spencerdl** · 01-25-2013, 07:20 AM

Originally Posted by TinoTony

Thanks all you guys to give me advise. I was so wondering while I was trying to wake my mini keyboard up, but the pfoblem was non-active cursor and then it lost connect.....I have to wake it up again and again....and the cursor is still non active... So sad

It appears that you may have a defective unit, have you tried deleting from PlayBook and repairing the keyboard? Maybe return it for a replacement that will work properly.