Results 1 to 12 of 12
Like Tree2Likes
  • 1 Post By F2
  • 1 Post By F2
  1. zma15's Avatar
    CrackBerry User

    Posts
    45 Posts
    Global Posts
    58 Global Posts
    Thread AuthorThread Author   #1  

    Default Black rubber surrounding bezel and corners

    is slightly starting to peal off.

    Any advice as to what I can do?
    Is it ok to apply glue to stick it back to its place?

    Thanks!!
  2. mf1982's Avatar
    CrackBerry Abuser

    Posts
    287 Posts
    #2  

    Default

    If it's under warranty you could RMA it.

    This happened to one of my PB's. RMA'd it, less than a week from the call to having the PB back with a new body. I believe the guts of it are the same.

    From my experience the RMA process was very quick and efficient. I was very pleased with the service and happy to have my PB back.

    If they decide not to fix it, they still pay shipping to them and back to you. It is a no cost proposition to you.
  3. zma15's Avatar
    CrackBerry User

    Posts
    45 Posts
    Global Posts
    58 Global Posts
    Thread AuthorThread Author   #3  

    Default

    Thanks for your response.
    How do i know if my playbook is still under warranty?
  4. Chaddface's Avatar
    CrackBerry Genius

    Posts
    3,508 Posts
    #4  

    Default

    Quote Originally Posted by zma15 View Post
    Thanks for your response.
    How do i know if my playbook is still under warranty?
    There is a one year warranty from date of purchase. RIM didn't ask me for proof of purchase.
  5. #5  

    Default

    The PB has a one year warranty to the original purchaser. It also has 90 free Tech support. I do not know how Rim deals with "quasi-tech support v. warranty"

    Rim Support
    Tel:
    Canada Toll Free: 1-877-644-8405
    United States Toll Free: 1-877-644-8410
    Puerto Rico Toll Free: 1-855-651-4936
    Email: playbooksupport@blackberry.com (this route generally does not work and a call is necessary)

    (UK Support) 0800 096 2805

    Playbook French Support
    http://fr.blackberry.com/playbook-ta...ok-support.jsp
    Phone : 0800 914 533 (within 90 days from activation)
    Thanked by:
    zma15 (12-16-2012) 
    zma15 likes this.
  6. Chaddface's Avatar
    CrackBerry Genius

    Posts
    3,508 Posts
    #6  

    Default

    RoboF2 to the rescue.
    I think all your info should be in a sticky somewhere.

    ZMA- The 90 day tech support is for things like setup issues and starts after you register the PB with RIM. With hardware failures they will always take your call.
    Thanked by:
    zma15 (12-16-2012) 
  7. #7  

    Default

    Quote Originally Posted by Chaddface View Post
    RoboF2 to the rescue.
    I think all your info should be in a sticky somewhere.

    ZMA- The 90 day tech support is for things like setup issues and starts after you register the PB with RIM. With hardware failures they will always take your call.
    It is a Sticky - stuck to my Ctrl-Alt-S (s for support) keys! Ctrl-Alt-R(estart) or R(eboot).
    Thanked by:
    zma15 (12-16-2012) 
    Chaddface likes this.
  8. zma15's Avatar
    CrackBerry User

    Posts
    45 Posts
    Global Posts
    58 Global Posts
    Thread AuthorThread Author   #8  

    Default

    Thanks guys!! Much appreciated
  9. Mikey_T's Avatar
    CrackBerry Addict

    Posts
    518 Posts
    Global Posts
    524 Global Posts
    #9  

    Default

    I had the same issue, RIM RMA'd mine as well, had a new unit in a few days.
  10. Bobert_123's Avatar
    CrackBerry Genius

    Posts
    1,829 Posts
    Global Posts
    1,949 Global Posts
    #10  

    Default

    In case you can't return it (like I couldn't) I strongly recommend using a case as the rubber tear WILL spread and destroy your pb unless you cut it off or protect it with a case.
    Sent from my Z10 or a soon to be BB10 PlayBook

    BlackBerry Curve 8530 (Virgin Mobile) -BlackBerry Bold 9900 (T-Mobile) BlackBerry Z10 (T-Mobile) + a deceased BlackBerry PlayBook 64 gig
  11. axllebeer's Avatar
    CrackBerry Genius

    Posts
    1,726 Posts
    Global Posts
    1,986 Global Posts
    PIN
    797F4953 Tab 3
    #11  

    Default

    I actually think that the constant in and out on my OEM convertible case might have accelerated the process of the wearing away of the rubber on my PlayBook. But it's well used and had it from the beginning so I'm not too concerned about it. It hasn't made it to the back yet for me. Just the bottom around the ports.

    Edit:
    I misunderstood what the OP was saying. Thought he was referring to the soft touch rubber not the rubber ring between the glass and the edge. Oops.
    Last edited by axllebeer; 12-17-2012 at 10:39 AM.
    Phone too slow? Then you need Flow.

    The World's Most Fabulous Crack-Droid!
  12. toffeenose's Avatar
    CrackBerry User

    Posts
    44 Posts
    #12  

    Default Re: Black rubber surrounding bezel and corners

    For those (like me!) whose Playbook is more than a year old, there is a repair solution on ifixit at:

    http://www.ifixit.com/Answers/View/6...een+coming+off


    Sent from my BlackBerry Runtime for Android Apps using Tapatalk 2

Similar Threads

  1. UK Member - Best place to order Black Bezel and Buttons?
    By ipap in forum BlackBerry Bold 9000
    Replies: 3
    Last Post: 03-25-2009, 09:51 AM
  2. black bezel and trackball for bold?
    By graysonbold in forum Accessory Reviews
    Replies: 6
    Last Post: 03-05-2009, 10:17 PM
  3. My Blacked out bold (Bezel and trackball)
    By msteiner0539 in forum BlackBerry Bold 9000
    Replies: 34
    Last Post: 02-28-2009, 01:10 AM
  4. black bezel and track ball
    By msteiner0539 in forum BlackBerry Bold 9000
    Replies: 3
    Last Post: 01-09-2009, 10:52 AM
  5. my black bezel and buttons from cnn
    By lukadabuca in forum BlackBerry Bold 9000
    Replies: 86
    Last Post: 12-31-2008, 05:15 AM

Posting Permissions