1. svelt's Avatar
    I suddenly have this black dot appear on my screen that is visible at pretty much any background except for extremely dark ones. The thing is I don't think it's a stuck or dead pixel as I can see the dot even when the unit is off and I shine a light on it. Is this a case of a piece of dust getting stuck underneath the screen, or is the screen damaged in that spot? Do you think RIM would authorize an RMA for this?

    Dead pixels that only show up under certain colors are one thing, but a black dot that's visible all the time is on a different level of annoying...
    03-13-12 12:05 AM
  2. zektor666's Avatar
    If you can see it when it is OFF, it is not a stuck or dead pixel. I would imagine it is either a piece of dust or some form of screen imperfection. I would contact RIM for RMA if it is troubling.
    03-13-12 12:13 AM
LINK TO POST COPIED TO CLIPBOARD