- CrackBerry Abuser
12-26-12, 09:08 PM #51
- 189 Posts
I never walk into a store without doing extensive research about the product and the item price. I just nod at whatever they are saying to give them the respect as they are only doing their job, in the end I get what I wanted not what they want me to have. Feel bad for some people who just read the huge font ad and miss the tiny detail hidden at the bottom of the flyer about pricing for cell phones etc.
- 12-26-12, 09:41 PM #52
- 12-26-12, 10:19 PM #53
In all seriousness, no matter what an employee does, they cannot/will not satisfy everyone. The buyer needs to be aware, and if they aren't, they are apt to be hosed in the long or short run. Seems it would be better to take it up with the people who can make a difference. I've used Best Buy for years, and haven't had an unsuccessful experience with them yet.
- CrackBerry User
12-26-12, 10:56 PM #54
- 44 Posts
Please for the love of the Bb gods, have him return that samsung whatever piece of crap along with the wrong stand that she sold him. Shows how much they care and know about their own customers needw, so sad!!
Would be super sweet if he make sure he find the same girl that sold it to him, Also make sure he get the right tablet for the right job. Believe me it will send a message that us Bb lovers will not be denied and we will have the last laugh this time next year when we are back in race.. Nuff said that was my little rant, Thanks for your time..
- 12-27-12, 12:08 AM #55
- 12-27-12, 05:51 AM #56
I thought both were on commission in Canada.
In this case we have no idea how the brother approached the sales person. If he said "My brother thinks I should get a Playbook, what do you think?" then she was not doing anything wrong by giving her opinion.
My brother would have never even thought of buying his son the playbook if I had not told him. I need fact when we ask what the little guy needs or wants for Christmas he is so quiet he doesn't really say anything. Remember, the only reason I bought it up was because my nephew enjoyed using mine and he could keep in contact with his cousins.
Anyways I'm not going to push my brother into bring it back but I did get receipt for this stand so that going back for sure.
Last edited by GV2012; 12-27-12 at 12:28 PM.
- 12-27-12, 01:02 PM #60
If this little reality drama was on TV the returner of the merchandise would meet the she devil who had sold the item and then could make a new judgement of the person . And the plot would move from there. Might make a series on interaction of customers and sales clerks, associates, techs, etc. Keep tuned in.
- 12-27-12, 02:02 PM #61
- CrackBerry Newbie
12-27-12, 08:30 PM #65
- 1 Posts
Did retail electronics for over a decade. I have surmised that earth is polluted with idiots. Every clownshoe customer i ever dealt with always finished my sales pitch with "what is your best price". I am a 4th gen salesman, i really love my craft. As long as there have been hookers there have been sales people.
Customers are profoundly stupid.
Worst thread ever.
I am glad big box took over the custom guys, here are are a decade later enjoying our low prices. Long live the APP!
I miss Bag Phones at 500 bucks per activation.
- 12-28-12, 03:48 AM #67
You just posted to have an audience to whine to. It was only a tablet purchase by your brother who chose someone else's advice rather than yours
Most people wouldn't give this a second thought, time to move on now?
- 12-29-12, 11:26 AM #71
You have to look at it from a child's perspective because kids are sensitive to small things most of us can overlook. A child who had a PB would not enjoy the inevitable side-by-side comparisons with their friends' android or apple tablets.
- 12-29-12, 01:55 PM #73
Best buy employee does it again...this is a vent thread.
Lets return to the OP topic since may be getting side-tracked... Vent at Best Buy for "persuading" a customer.
My thoughts are:
- BestBuy, Futureshop, Staples, Walmart... and others... Nice to have options to buy products at all these stores
- Do your research and buy a product at the cheapest place you can, once you know what exactly you want to purchase (e.g. Playbook)
- If you did your research and want a specific product, don't blame the store (Bestbuy or otherwise) if you walk out of the store with something else (and if you do, you can always return it)
Just be thankful we live in an age where you can research on the internet, share reviews, troubleshoot and know TONS more about any product than ever before, and even shop around for the best price without leaving your couch.
The nice thing about having these "brick and mortar" stores is you can walk in and take something home instantly, versus waiting for an internet mail order and if something is wrong it is harder to return and exchange, and takes longer!
Sent from my BlackBerry 9810 using Crackberry Tapatalk Forum app
- 12-29-12, 02:14 PM #74
seems like a good buy to me. the kid is gonna be more outspoken because skype is on android. talking with friends on skype is a whole other social experience and is exactly what he needs to break out of his silence. i think he would be missing out on that experience which is a huge part of growing up if you sent back the android.
- 12-29-12, 02:53 PM #75
The original idea was that he was going to use the Playbook Video Chat to communicate with his cousins.
So, since his cousins have Playbooks without Skype I don't know how much of a social experience Skype will be for him.
Let's hope he has more friends than his cousins.
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