[maurojosed]

hello guys! i'll really like to get some help because since i did the last updste on my PlayBook the blackberry bridge is not working properly, well all the bridged apps are working fine except for BBM i get the updates in the upper left corner of my playbook but when i touch the BBM icon all i get is a white screen with the green circle. If any of you got the same problem and got a solution please let me know.

P.S.: i actually couldn't scan the bar code for bb bridge my blackberry torch kept telling me that "this is not a playbook bar code"

playbook version 1.0.5.2342
bb bridge version 1.0.0.93

[PostMortem]

I have had similar issues bridging my Storm2 and PlayBook. It did scan the bar code, but the PB never gave me the code needed that the phone was asking for. Eventually I got it to work manually, but it was a pain. I didn't check BBM though. I have had many bridging issues since the newest update. I never had to enter a code before either. I have tried restarts on both the phone and tablet, no change.

[blank420]

i lost my bbm icon and cant get it back. i tried everything including deleting my bridge and re installing it. any other ideas?

[mayastig]

im getting bridge issues as well updating to the latest OS. i lost my bridge icons, restart PB fixed it, i also lost the messaging sound when i get a new mail/bbm message...still cant get that to work.

[TNSberry]

No help I'm afraid - just posting to say I do not have a BBM icon on my PB either, although all other bridge functions appear to be working fine.

[OniBerry]

If you have downloaded a new version of BBM on your device and you have not accepted the Terms after installation, you will not see your BBM icon on the Playbook. If your current version of Bridge is not the newest one released, then you also may lose your BBM icon.

Are all of your Bridge Apps current on your BB device(s)?

For those of your trying to scan the barcode, simply try a manual pairing to your Playbook.

[TNSberry]

Thanks Oniberry - as far as I can tell, everything is up to date on my 9800 and PB. Still no BBM icon on the PB although BBM appears to work fine from the 9800.

[guccipiggy]

exact same problem as maurojosed. getting frustrated. bridged files also don't open on the PB.

[azelaya003]

same problem here! tried deleting and reinstalling bridge app but it didnt help! i also have a bbm notification on my playbook but i dont have any unread bbms on my phone!

[anon3371163]

I'm running 1.0.5.2342 on the PB & 5.0.0.975 on Bold with bridge 1.0.0.93 & BBM 5.0.3.22 & mine seems to be fine. (Wow - something that works right on mine?)

[chiefbroski]

I have the same problem with Messages. Everything works amazingly well except messages doesn't open even though I can read the titles as notifications.

The solution is just to refresh the playbook OS, the bbm application on the playbook is messed up. Do a desktop manager debricking OS update and you'll be fine (except you will lose all your info... I have beaten NFS all the cars, all upgraded, all modded and I didn't want to lose all that data, so it sucks but its a tradeoff)

EDIT: Oh yeah, and I have a crappy storm 1

[avaio]

yep, you have to have the new bbm and accept the agreement

[TNSberry]

Finally updated Bridge & BBM apps on the 9800. BBM works fine on the PlayBook now.
Thanks to all who contributed.

[OniBerry]

Glad it worked out for you!

[rickgainsmith]

The leaked version of bbm, the icon goes missing. Don't use it, keep to the official versions.

[OniBerry]

The leaked version of bbm, the icon goes missing. Don't use it, keep to the official versions.

That is because most people do not look at the prerequisites.

In order for the leaked BBM to work, your BBOS must be minimum 6.0.0.570 or above.

[rickgainsmith]

That is because most people do not look at the prerequisites.

In order for the leaked BBM to work, your BBOS must be minimum 6.0.0.570 or above.

I am using a 9700 v6.0.0.600 and the leaked version of bbm (5.0.3.88). It was the icon on my phone that went missing.

Uninstalled it, installed the official (5.0.3.22) and no problems. If anyone has a 9700, version 6.0.0.600 is very good.

[ayoria]

i have a similar problem with bridge and bbm, but the thing is that i bridge other blackberry smartphone to my playbook and it does work, so i think the problems is my bold 9650, i have update de OS and downgreade it, earease the bbm app, downloading again, delete the bridge app on my bold and nothing works, any ideas??

[GH440]

New Playbook owner. Anyone else get the following message when trying to run BBM on the playbook? "Blackberry Bridge plug-in for Blackberry Messenger does not exist, or your version of Blackberry Messenger does not support Blackberry Bridge". Phone is a Torch 9860. Running the latest software as far as i can tell.

[OniBerry]

Have you updated both your Bridge and BBM to the latest version(s)?

[GH440]

Both are running the latest app versions and OS updates that are available.

[kbz1960]

Has anyone tried holding all at the same time the power - and + button until the playbook reboots? I don't use bbm but it seems to work. I also have a tour.