Any chance we could all remember why we are here?
I have read so many threads this afternoon that make me wonder why this forum exists!
Yes I know before I start I will get another chastisement from a moderator, but I have read threads that are posted from newbies needing help, to threads knocking newbies to an unbelievable amount of threads about bb10 containing basic wish list of will they, could they, should they, they have, they have not and so on.
Let's face it, we all own pb's and know rim only too well. From a business point of view if it wasn't for the support they first gained from the US government, they would not be as big a company as they are now, or should I say as they were and probably would not still be in business.
They treat their customers like *******, which is up to them, but if anyone is thinking that bb10 will resurrect the company, then dream on. I love my bb phones and my pb's and as my upgrades are due in February I looked forward to what was to come from RIM's attempt to resurrect itself.
I sit here now in the UK terribly disappointed, not only in the weather, but at the lack of anything constructive business wise from RIM. They may have the best products in the marketplace but unless they completely rethink their business ethos, they are destined for failure.
I personally view Apples business ethos with contempt. They do have reasonable products, nowhere near technically as good as BlackBerry, but do they know how to market them. Once you have hyped the users out of their minds and into the must have mentality, you can then ignore your customers. BlackBerry is nowhere near commingled close to that yet, but unfortunately think they are.
Anyway, back to my original train of thought. Lets return to what this forum should be all about. Helping people that without knowing about RIM's business incompetence have purchased a Blackberry product like we all have.
That said, I will get back to my brandy and leave you to your thoughts.
Oh and wait for my next chastisement from the moderators!
Secretly I think that their problem is that they are all white wine drinkers or worse still, cocktail drinkers!
Help other who worship the hallowed pb and the company you choose will decide itself!
- 01-30-13, 01:23 PM #4
01-30-13, 01:33 PM #5
- 359 Posts
I've said before that the success or failure of a tech company is invariably tied to how people percieve that company and does not rest solely on how technically brilliant one's products are. This is why companies like Apple have been hugely successful - they know how to target every market segment and create instant brand recognition. When people hear "BlackBerry" what do they think ? A dead mobile phone company struggling to survive or a mobile company that caters only for business ?. Even few know (or now knew) that Research In Motion was behind the BlackBerry name !
RIM failed to adapt to the explosive growth in the smartphone market and as a result became complacent. The mobile computing market is extremely dynamic and waits for nobody. Either you continually innovate and make new products or you die a quick death. RIM obviously knows this now but is it all too late for them ? BB10 has now put RIM on a good footing with iOS and Android but is it enough to sway new customers and retain existing ones ? I'd say the answer to this question will be known later this year. I sincerely hope it works out for the best as I find the BlackBerry platform one of the most robust and secure that i've ever used.
Remember we are all here for the same reason. We like bb products and we are desperate for them to be improved. Shame RIM doesn't appreciate that common fact. I often read on here that RIM has no participation or involvement with this user forum.
Mmmmmmmm perhaps that's why they are in the predicament they are today?
Anyway I know why I am here:
I shall keep this short and sweet , this is by far the best post ive read today and the reason i use this site ( to get help and advice) ....well done mate.
- CrackBerry Master
01-30-13, 04:26 PM #9
- 1,082 Posts
Thats the problem with having made up expectations, do you really thought the playbook would get bb10 at the same time the phone was released? You were deluded to think that, and RIM never promised anything, Im fine with my playbook as it is, its useful and does almost everything i want it to do, I dont mind waiting 1 month or two for the update to bb10, specially since RIM promised ALL playbooks would get Bb10.
My pb is perfect as it is. I have learned to focus on what it has and what it can do for me rather than focusing on what I hope it will do for me in the future. RIM are not that good at giving the end user what they want. They give them what they want them to have, not what the end user wants.
However, having said that I did spend last night in my 70s DIY nuclear fall out shelter (and believe me that concrete is cold) with a compulsory bottle of brandy, some pate, some olives, some french and german breads, some brie and another bottle of brandy. Things went fine pressing the update button until the second bottle and then I don't remember anything until this morning!
I did have a strange dream though where Darth Vader appeared and shot me with a pb. I don't like being shot but did the pb have to be running bb10?
And that means what exactly?
If this is a guessing game here are some of my guesses:
1. They are Canadian ?
2. They are French?
3. They are cold?
4. They like going over waterfalls in barrels?
5. They make fantastic cold weather clothing?
To protect the innocent, this message will self destruct when bb10 arrives!
- 01-31-13, 10:56 AM #13
- 01-31-13, 04:00 PM #16
The problem is when you launch a new product that is a first for the company it attracts far more attention and scrutiny than just another model release. Compounded by the fact that I have seen milk go off faster than RIM seem able to respond to normal everyday business problems. It has taken them from the launch until this day to get the pb somewhere near what it should have been when it was launched.
IMHO RIM would need a miracle and a lot more than BB10 to avoid being taken over. The irony of this is that the company that buys them will be no better if not worse at technology than RIM.
They will however have a better understanding of how customers work and think. I have been told that RIM has no interest in this forum and if that is truly the case then the CEO should stand down. Apple, Samsung and Nokia managers are crawling all over their forums on a daily basis just gaining user perception of their company and products. Not necessarily reacting to it but to be aware customer opinion.
However, I have no idea what caused this post because I have some bourbon to test.
- CrackBerry User
01-31-13, 05:36 PM #22
- 34 Posts
- Just ask
The problem with RIM/BBRY is that they still believe that if they build a far superior device, they will come out on top. Meanwhile, cheap Android devices and limited Ipads are cleaning their clocks.
I explained me owning an Playbook to my co-worker like this. It's like owning a Bugatti in your garage but you don't have the gas to drive it. People walk by and say "wow that thing looks nice". They may even salivate at the thought of seeing one. But when they find out what you can't do, they stop caring how fast the car is. They ignore the hand made seats, the engine, the cockpit controls, the awards won based on design, the records broken, even the special paint finish. All of it is irrelevant cause you can never take it out on the road and really explore those features. Meanwhile your neighbor has a Corvette...the guy down the street has a Lancer...and his neighbor has a Lotus. All inferior cars to your Bugatti...but they can actually drive them around...open them up...see what they can do.
Machiavelli had it right...
“It is unnecessary for a prince to have all the good points I have enumerated, but it is very necessary to appear to have them.” Apple clearly understands this.
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