- 06-06-2012, 01:26 PM #29
Maybe we can fix this
Please try this: Open the settings (gear in upper-right corner), select Accounts. Tap the account you are having trouble with. Tap Advanced Settings. Scroll down and turn off Push. Set the Sync Interval to 15 minutes. Save. See if that makes any difference.
Someone else mentioned this. If you have Private browsing on, it won't save your Web page logon info. Open the Browser, slide down from the top. Open Settings. Open Privacy and Security. Turn off Private browsing. Also, while in there, you may wish to Clear All. WARNING! You will lose any other saved logins if you clear all.A new paradigm is coming. Can you feel the shifting zeitgeist?
- 06-06-2012, 01:32 PM #31
I keep Private Browsing on
I keep Private Browsing on. I just know I need to turn it off when I want a Web page to remember my logon. So, I open the browser. Turn off Private Browsing. Logon to the Web page with the remember me box checked. Turn Private Browsing back on and the next time I go to the Web page, it remembers me.A new paradigm is coming. Can you feel the shifting zeitgeist?
Ok, I've turned off push, the setting was at 15 already. I noticed on my other email account there was a message in red saying there was an error with THAT account. I may have to call my service provider to find out about that. I'm restarting my PB to see if that fixed the cathy2 account. Thanks again for the help.
Well, I just restarted PB, sent myself a test email- nothing showed up in my in box in PB, but it did show up on the iPad and it's also in my sent box on pb( yay- I discovered my sent box etc!)
I'm still getting the message "unable to connect to server, please try later"
I'll clear all in my cache now.
Well, as I said in a previous post, I reset my password. However now it will not accept my new password. This is frustrating.
The email is still giving me the error, although on the last restart I did get my test email (along with the error message)
I hope all of you don't get tired of this. PB help seems to have run out of ideas.
- 06-06-2012, 02:28 PM #36
What is the domain provider of your email account?
Is it checking the right port number and server addresses?
A coworker of mine had a cogeco account. And the email provider blocked emails being sent.
I would love you to love your device but with 2 days to go, I'd return it for now. If you want, exchange it and try a different device. Worse case is you find out it is an issue with hardware. (I seriously doubt it's a hardware issue however)...
Mena... My service provider is mts (Manitoba telephone system). The ports haven't been changed since they set them up for me.
I did add another email account before this started happening. I'll have to call my provider and run through it again. It was working fine with that new account added, then bang- started having this issue.
- CrackBerry User
06-06-2012, 06:29 PM #40
- 50 Posts
There are no facts in life, just opinions. That is mine.
Sent from my BlackBerry Runtime for Android Apps using Tapatalk 2
Yes. The email is still not working. This morning I will call my service provider and check that new email I added yesterday. It seems a co-incidence that this problem didn't occur until I added the additional email. Do you think that may be it? I have to get this working.
- CrackBerry Abuser
06-07-2012, 08:50 AM #46
- 328 Posts
Cathy, the problem is not your service provider. It is with the PB software, probably the latest update. I have three email accounts: Shaw, gmail and hotmail. They all used to work fine. Now none of them do. Just like you, my messages app crashes within 2-3 hours of rebooting, every time. I go to Accounts and just get the green circle, no accounts, unless I reboot (again). Others are having this problem too. No one seems to have any answers.
Other problems? My browser regularly crashes, not so much while using it but if I leave it running in the background (and I have learned not to have more than three apps running simultaneously). Adobe Reader and PDF Reader regularly crash when running in background. TV stations on my large screen TV won't display in full-screen mode. Don't know if it's a PB issue or a limitation of the TV signal. They also stop playing after about 15 minutes, so kind of a useless feature anyway.
What bothers me is not the glitches and limitations of what would otherwise be a very nice tablet. It's that Rim does next to nothing to address them. Twice annual updates that only address some of the major problems is not adequate. Having to reboot several times a day to use email is not adequate. Being unable to make a wifi phone call, or at least use Skype, is no longer adequate, especially for a tablet that bills itself as being so portable. Having to spend hours searching out solutions online is not adequate (I have never had to do so for my ipod).
I guess I'll just be written off as a troll, which seems to be the fanboys' standard procedure for anyone who suggests the PB is not up to snuff.
Edit to add: Just discovered today that my Calendar doesn't work either, probably since it needs to access accounts, and they lock up within 2-3 hours of rebooting, along with the Messages app.
Last edited by brianatbb; 06-10-2012 at 01:02 PM. Reason: elaborate on issue
- CrackBerry Abuser
06-07-2012, 09:46 AM #47
- 470 Posts
I have to agree to a point
The apps to go needs a full functioning native program. But with the competition between platforms, this is to be expected i suppose. Also the edit functions are somewhat of a pin in the arse
But maybe my fat fingers have to do with that as well.
Good luck with your problems..
Torch 9800Black Z10. playbook 16gb playbook 64gb torch 9800White Z10(2nd) PlayBook ™ 16GB. (3rd)
Well now my primary email is working. YAY. I still cant log into this forum from my PB.
Oh well, I can live with that.
I have a couple of ap questions. I think I'll start a new thread so as not to confuse the subject of the thread! Thanks every.one.
- 06-08-2012, 12:42 AM #49
Seems like most of these email complaints are in Canada. My PB email is working fine here in SE US with Comcast although occasionally my email (Yahoo, Hotmail, Google) wants me to sign in again. So is it the fault of the PB when you have trouble. By the way the Crackberry app is great for accessing the forums and much more convenient than signing into Mobile Nations on the web.