Software loading issue

[warthog24]

I've spent about 4 hours straight trying to fix my phone, thought I had finally figured it out, but then I encountered a problem that all my searching can't find (hopefully I'm just missing the obvious). This site has provided a lot of help in getting this far, so I figured I'd make my first post here.

Around Christmas I got a JVM 547 error, about a flash write error. Did the battery pull 10+ times and it suddenly booted up without any issues. I didn't turn the phone off from that point (I was away from my computer and wanted to try and back it up) but it turned off on Dec. 31st, same error. Did a bunch of battery pulls, started getting a JVM 517 error. More battery pulls, device starts working. Got back to my computer, backed up all my files. Phone keeps working for a week, then shuts off randomly today.

Now it is in an endless reboot cycle, never even getting to an error page. Figured it was nuked, found out how to reload the OS on a nuked phone and started that process: Got into the AppLoader, connected my phone without the battery and got my computer to recognize the device. Downloaded the OS from my carrier T-Mobile, told it to install. After erasing all applications, when it gets to loading the software on to my phone, I can hear the device disconnect, and it tells me that the application loader cannot detect my device.

I've updated to the most recent edition of desktop manager, I've wiped the phone with JL Commander, I've ensured my USB ports do not shut off and my battery is fully charged. Like I said, as soon as it starts trying to put software onto my phone, the phone is disconnected, the application loader shows an error message and in the meantime the phone reboots and displays the 507 error message.

Any ideas of what is causing it? I really hope it's not a hardware issue and that it can't even write to the device. Had the phone 11 months, out of warranty, up for upgrade in November...

Any and all help would be greatly appreciated.

[maxknux]

Take the phone to a T-mobile Store and ask them what to do? Try asking Customer Care what are your next steps.

I had the same issue but I had a insurance which meant that I had extended warranty. I replaced my phone 7 times.

[abgrxenda]

Hi, i got the 547 error after a long way of many other errors, it start by installing a new app using the stupid DM and my BB restart after the installation and i got 507 error, which mean no software, so i doubt it and tried to pull the battery, sim card and SD, wait for some time, return the battery, and 561 error was there, tried again and nothing

after search on crackberry and blackberry forums, talking about JL and BBSAK, used both to wipe and re-install the OS again,

of course i remove the vendor.xml from common files and user "document and settings" folders

during the installation it load until the net_rim_cldc.cod and restart on its own, and the loader give an error not able to connect again, so i wait until my phone restart with error 507 and click on retry, it stupidly erase every thing again instead of continue from the stop point and it reach the same point and restart, so i fall in a loop

i tried to delay the net_rim_cldc.cod to the end by changing the Platform.alx, and i tried to cancel this file from Platform.alx and it stuck with the truetype font.cod

i remove this OS and i tried to download from a different service provider, "again of course i remove the two files for vendor.xml" but no use

then i used the BBSAK to add manually all the basic files which is 220 modules, and i left the net_rim_cldc.cod to the end, suddenly my phone try to start and keep restarting every 2 minutes, and after several attempts is give me the JVM Error 547 "flash write failed"

no i cannot connect to BBSAK, the only way is to connect to the loader without battery and wait until it finish erasing then i can connect to JL to wipe or BBSAK

but then what?? i will end up between BB apploader which cannot finish the installation and BBSAK which can put the 220 files in 220 steps and the phone will not load

now, any BB genius can help??

[hubermania]

abgrxenda, I think the only thing you can do at this point is replace the phone. From what I've read elsewhere on the forums, this is a symptom that the onboard memory has gone bad.

A few months ago my wife's 8220 started to hourglass and reboot. I did a backup and attempted to reload the OS. It repeatedly reached the same point that your phone reached in net_rim_cldc.cod but would load no further. Like you I tried dozens of times to reload the OS. I swapped it out with a spare 8220 until I could get upgrade phones from the carrier.