
06-11-2011, 11:01 AM
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| | CrackBerry User Device(s): 8220 (Pearl Flip) Carrier: T-Mobile | | Join Date: Aug 2010 Posts: 21 Likes Received: 0
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Unfortunately, as already has been said, the 8220 is notorious for failures in its Bluetooth circuitry. You can find on the Web numerous cases of people's 8220s' Bluetooth dying in several phones in a row. I am one of them, having had mine die in the third straight 8220 in just under two years. I am now laboring to get RIM to honor the one-year warranty (that is still in effect), but even though I bought the third phone from an independent retailer (with money paid under a credit-card extended warranty—I may be a masochist with this phone, but I am frugal), RIM has twice maintained that my carrier, T-Mobile, should service the warranty. Naturally, T-Mobile doesn't believe it has any such responsibility because it didn't sell me the phone (a quite reasonable position, I believe).
Anyhow, I have two suggestions for you.
The first is to try the two solutions given at this page on the RIM Web site: btsc.webapps.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB18 989
The second, if you don't get a miraculous fix, is to try to get the phone repaired (or replaced—with a different model; the 8220 is discontinued) under warranty if you are fortunate enough to have one still in effect.
(Besides forcing Bluetooth to enable by sending a picture file, in addition to the 'solutions' in the RIM knowledge base article, 'fixes' that other people have tried have been to turn the phone off, remove the battery, and leave it overnight and pull the battery while the phone is still on and leave it out overnight. Neither thing will harm the phone, so far as my experience can say, but success with them seems to be rare (because the problem is typically with the circuitry, not the software). Note that the easiest way to test and turn on/turn off Bluetooth (and Wi-Fi) on the 8220 is to use the check box in the Manage Connections option on the phone referred to in the KB article.
Last edited by RedGreenBlue; 06-11-2011 at 11:04 AM.
Reason: Amplification of a point.
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