"cannot play media while alert is active"

[shakakobs]

Out of nowhere my phone stopped playing ringtones, wouldn't play media files, and said "cannot play media while alert is active."

What does this mean?

[hootyhoo]

I know it sounds simple and you didn't say what if anything you have tried but a battery pull (while the phone is on) is chicken soup for the blackberry.

Posted from my CrackBerry at wapforums.crackberry.com

[Jecata]

Hi Everyone,

I finally found what was the problem; you are getting this message because you left your camara on, either because you were watching your pics or trying to get a picture and didn't close it!

So, go back to you camara and close the application and then try to listen to your media! it should work! it worked for me!

Take Care,

Jessica

[marissacre]

I second the camera idea! Even if you haven't used the camera, open it and turn it off.

I was using the BB media player while my timer was set as I baked some pies. After the timer went off, I kept getting the "cannot play media while alert is active". Even after closing the clock app, it wouldn't play. My camera wasn't open, but I tried it anyway.

I opened my camera and then closed it again. And then voila!

[paduke65]

This is crazy. First thing this morning I go to play my music and got this message. My phone resets every night; I hadn't opened anything else. Sure enough...opened the camera and closed it and things work fine again. WTF. hope this isn't a reoccurring thing.

[jusx]

Opening/closing the camera worked for me!

[MaxiumGrimm]

Thanks !! Worked for me too !

[startertan]

Originally Posted by marissacre

I second the camera idea! Even if you haven't used the camera, open it and turn it off.

I was using the BB media player while my timer was set as I baked some pies. After the timer went off, I kept getting the "cannot play media while alert is active". Even after closing the clock app, it wouldn't play. My camera wasn't open, but I tried it anyway.

I opened my camera and then closed it again. And then voila!

I had the same thing. I tried the camera trick but it didn't work (BB Tour on VZW). I had to go back into the clock, hit menu and actually select close application. That worked for me!

[Serge Wazuki]

I think this problem is caused by using BlackBerry Messenger with the Barcode Scanner feature. I had the same problem too, and I recall that I used the barcode scanner to install new apps but because the AppWorld is not supported in my country, an error appeared and I had to cancelled the installation. Perhaps this caused that issue.
Either turn on and off the camera or reboot the phone would work.

[xjarhead]

Thanks! Saved me from smashing phone...