[smiffey]

Hi, I just got my girlfreind a 8110 Pearl. I have installed the BB desktop messenger and tryed to update the software to 4.5. It shows me what its going to update and the gets to around the 4th option and says something like "cant connect to rom", it asks me to ensure the phone is connected. Which it is. What am I doing wrong?

[usernam9102]

1. Download the above OS file to the PC then install it to the PC by running (double clicking) the file you downloaded.
2. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml."
3. Plug in BB and double click on "Loader.exe." It's located in the same place as the above vendor.xml file.

The process takes about 45 minutes to an hour depending on how much data you have to backup and restore during the process. Once it's done loading the new OS it will reboot (it may do this twice during the entire process.) You will see a white screen with an hourglass for up to 20 minutes at a time while the DM says "waiting for initialization."
If, for some reason, you end up with a white screen with small icons and the number 507, simply connect to the PC again and run Loader.exe again and it should load the OS to the device.