When I first got my phone a few weeks ago, I manually inputed all of the contacts from my old cell phone. It's worked fine, but I recently started fooling around with some of the settings, and now i've run into a few issues.
First, it doesn't *search* contacts. For example, if I want to find Brian, and type B (ie 8), it shows *No Addresses*, even though I have mulitple contacts with the letter B. (*note*: this doesn't happen to the last 5 contacts I've added since messing around with my phone, only the old ones).
Second, the most recently added contacts are kept at the top, regardless of their alphabetical order. So at the top of my address book, I'll have Brian, Jordan, Claire then A's, B's, C's ect ect.
This first started happening after fooling around with the filter and category options, but I can't seem to get it back to normal.
This is my first blackberry, so I'm probably missing something subtle yet obvious. Thanks for your help.
Do what Pete says, but also try the Address Book Options> See if the sort by is by first names and separators is by lines. That could be the only thing I think of, Other then that. Sounds like I would try pulling the battery then to a handheld wipe.
Thanks for the responses guys. Turns out it had to do with categories.
When I first inputed all my contacts, I put mostly everyone under personal. But after fiddling with the filtered categories options, I deleted personal and added a few more categories. Apparently it didn't like that, so would ignore the contacts that were under the deleted category. Now I gotta do is go into all 130 contact that were labeled *personal* and choose another category. *ugh*.
Thanks, this helped me, i have the same problem. Is there a way to not have to use the filter? I was having to go between business, personal, etc. to look up an address, which is a totally unnecessary step.
Hi
I've got this same problem. I can't see any of the contacts in my address book only on my SIM address book but the numbers are still stored in the phone somewhere because the persons details come up when they call. I've unchecked/checked all the boxes in the filter and that still hasn't worked. I'm stuck and need help this is driving me mad.
First, it doesn't *search* contacts. For example, if I want to find Brian, and type B (ie 8), it shows *No Addresses*, even though I have mulitple contacts with the letter B. (*note*: this doesn't happen to the last 5 contacts I've added since messing around with my phone, only the old ones).
Second, the most recently added contacts are kept at the top, regardless of their alphabetical order. So at the top of my address book, I'll have Brian, Jordan, Claire then A's, B's, C's ect ect.
I tried all of the above. Battery pull solved the problem on my Curve.
The only way I found to fix this problem is to go to each contact, open it, go to edit, don't change anything, save it, then it will show up when you do a search.