[cam2win]

I have a Sprint Phone and was using their "On Demand" service, but got a message it was moving to "Pocket Express" and would need to download the software. So I downloaded the "Pocket Express" software and the new Icon is on my phone but whenever I try to open it nothing happens. Not sure what to do, I have tried downloading it several times, but still the program will not load.

Do I need to do something with my permission's setting?

Any help would be appreciated.

Thanks!

[jeffh]

I've used Pocket Express for so long, I've forgotten any installation issues. Did you download it from Handmark? If you didn't, you might try downloading the free trial, then subscribing.

[cam2win]

I did download it from Handmark, but I am using the free edition.

[jkberry10]

You could give Sprint a call, they have always been very helpful when I've needed something like that.

[jeffh]

Handmark has really good tech support too, as well as a good FAQ page. I'm sure they can get you going, unless it's a Sprint problem.