1. bopper87's Avatar
    BB Pearl 8130 Verizon

    The phone key/button (BN) (8) does not work when pressed. Used to work but had to ress extra firm, now when pressed it does nothing. Any ideas how to fix this problem without taking it to Verizon? Thanks.
    02-14-09 12:01 PM
  2. zerohour's Avatar
    Try a battery pull (taking the battery off with the phone on).
    02-14-09 12:40 PM
  3. hilmar2k's Avatar
    Seems like a physical problem, not a software issue. Therefore I doubt a battery pull will work. You'll probably have to take the phone apart and clean the contact below that button.

    That'll void any warranty, of course.
    02-14-09 12:42 PM
  4. BergerKing's Avatar
    If you're in warranty by all means have them do it. It'll save problems for you, and document things if there is a question later.

    Posted from my CrackBerry at wapforums.crackberry.com
    02-14-09 12:51 PM
  5. vndlewis's Avatar
    I agree with bergerking. Take it in if is still under warranty.

    Posted from my CrackBerry at wapforums.crackberry.com
    02-14-09 12:54 PM
  6. bopper87's Avatar
    Thanks for the replies, phone is no longer in warranty. Are there any instructions as to take phone apart to get under the key pad?
    02-14-09 01:15 PM
  7. hilmar2k's Avatar
    02-14-09 01:27 PM
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