1. afdrookie's Avatar
    Why will my BB Pearl not open .docx files? It will open .doc files but not the .docx? Is it a MS Office 2007 thing?
    Thanks
    03-15-08 05:04 PM
  2. aizecarla's Avatar
    yes, .docx is an office 2007 file
    03-15-08 05:06 PM
  3. afdrookie's Avatar
    Yea, I kinda gathered that. But why will my BB not open them?
    I take that back, the file will not even go through. When I receive an email with that type of attachment there is NO little paperclip on the envelope in the email notifier thingy.
    03-15-08 05:07 PM
  4. aizecarla's Avatar
    that i dont know. sorry.
    03-15-08 05:13 PM
  5. dgrossman's Avatar
    Yes, I have the same problem and I am running BB 4.2.
    03-18-08 07:34 PM
  6. Kebero's Avatar
    I don't think there's support for Office 2007 yet. We'll have to wait until RIM rolls out Docs to Go. And even then, I think it's going to be BES only for a while.
    03-19-08 08:48 AM
  7. chawknz's Avatar
    docx is a horrible format. Had someone send me a docx file and I couldn't even open it with Office 2003.

    Stupid MS
    03-19-08 09:45 AM
  8. neilwick's Avatar
    The BIS servers will not open any file type it does not know, including .docx. The new Documents to Go does have support for Office 2007 formats.

    It's actually a good file format in many respects. It usually results in a smaller file than the old doc format, and it contains all the text and images as separate files so it's quite transparent. If you get one, change the file extension from docx to zip and you can see what's inside.

    There is a free update to let you load, edit and save the new formats with Office 2003:
    Download details: Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint 2007 File Formats
    03-19-08 11:13 AM
  9. chawknz's Avatar
    Oooh thanks a lot neilwick! That update will come in handy.
    03-19-08 11:33 AM
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