I hope I'm not repeating something.
I just got a replacemtnr BB and restored everything that I backed up to the desktop. For some reason my address book is now "empty" although when I look in options it says I have 122 entries. Why can't I see them? Help would be very much appreciated.
Went to the Telus store and they were as dumfounded as I was. I managed to fix the problem myself by switching the filter to personal and saving...voila! Hope this helps someone else one of these days.