I have a question about Blackberry Software Update....on verizons website they have an update regarding personal email.
It asks which version of 4.3 I am using, it gives 2 options, one is Updated 11/20 and the other was updated 11-13. How do I tell which version I have. I just bought my phone about a week ago.
All I can see on my phone is that it is v4.3.0.60 platforum 3.1.0.32
Not sure if I even need this update but would like to be current on upgrades and updates
Dont mind me, I am only a moron 3/4 of the time, I understand now. I dont even need this, this is just a software update to version 4.3. One of the updates is to update your desktop manager and the other is to update your phone. Hopefully I have figured this out, not sure what my malfunction was earlier, I will blame it on me just waking up but im sure there are a few loose screws up in my head and I need to tighten up before I go to work today
I have uninstalled and reinstalled destop manager from the disk from download and I still get the same error message about no additional apps were found for your device... pls help me!
Verizon tech support knows as much as I do... they put me on hold to talk with BB and they said the app weren't designed for me phone. Does that mean I need to downgrade to 4.2 sp2 instead of 4.3 for phone and Desktop manager?
i just redownloaded it from the verizon website and it works good, it showed updates that needed to go on my phone also which it didnt do before. have you tried to download it from the verizon website or just the disk?
What you need to do is download the latest Device OS software onto your computer also. This is not the same as the the Desktop Manager software.
You need both in order for this to work.