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Old 11-11-2007, 02:12 AM
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Default pictures, ringtones, music, and videos all "locked"

next to each thumbnail of a picture in my media, there is a little lock. and in the ringtones, whenever i try to preview a ringtone it says "unable to display file". Same with Videos and music. I can't access ANY of my media. Does anyone know how to "unlock" this media?
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Old 11-11-2007, 07:12 AM
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Welcome to Crackberry.

Is your device, perhaps, connected to your company's BES server? If so, it's possible your BES Admin has locked down the media files.
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BES Admin somewhere in West Michigan
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Old 11-11-2007, 09:05 PM
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what is a BES server ?
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Old 11-11-2007, 09:21 PM
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The lock on the pictures is just BB's way of keeping those photo's to themselves so you won't be able to copy them and share them. As far as the other types of media you are trying to view, what format are they in?
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Old 11-11-2007, 10:19 PM
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Music is in m4a, video is in avi, pictures are png, and ringtones are mid.
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Old 04-16-2009, 08:55 PM
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can someone help me to remove the lock off my pictures.
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Old 04-21-2009, 05:37 PM
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Crazy!!!!!!!!!!!
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Old 04-22-2009, 01:14 PM
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Quote:
Originally Posted by hapasakura View Post
Music is in m4a, video is in avi, pictures are png, and ringtones are mid.
Research In Motion BlackBerry Pearl 8100 Specs & Features (Phone Scoop)

check out the formats it needs to be in, you haz wrong formats.
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Old 10-22-2011, 06:49 PM
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Default Help!!

i have recorded many videos on my phone and sent them via bbm and email, butnever had a video be "locked" before. i was just wondering if someone knows how to unlock the video so that when i send it via bbm or email the video can be seen by the person im sending it to??
thanks
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BlackBerry Forums at CrackBerry.com > > BlackBerry Smartphone Help and Discussion Forums > BlackBerry Pearl 8100   pictures, ringtones, music, and videos all "locked"

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