my camera won't work HELP ME!!!
when i go onto the camera on my blackberry pearl 8100 this message comes up "could not start the camera. close other applications and try opening the camera again."
i don't know what to do??? how do you close applications??? or how do you get the camera working???
- CrackBerry Genius
01-14-08, 11:22 PM #5
- 2,674 Posts
We're here. Sometimes it takes more than 8 minutes to get a solution to your problem.
I think I recommended on another forum that you get your device replaced by your carrier. You can try transferring any pictures to your pc and/or reloading the OS first just to see if that helps.
- 04-28-08, 04:20 AM #6
Works for me
I have had this problem for the last 4 month after upgrading the OS. The camera never worked, but... two or three times, after taking the phone from my pocket, I saw that the camera was working (the phone was not locked). Then, I wondered why the camera worked in my pocket and not when I tried to make it works.
I have realized that if you put your finger covering the flash when you try to start the camera, the camera will start without problems. Not sure if this will work for you.
Last edited by apedro15; 04-28-08 at 05:53 AM.
- 08-17-09, 11:38 AM #9
I had the same problem/message. I couldnt figure out what was wrong for weeks. meanwhile one of the apps on my cell (ubertwitter) kept asking me to upgrade because the version i was using was going to expire soon. i never connected the two together but when i finally updated the ubertwitter app my camera started working again. i suggest anyone with the same problem to updated the ubertwitter app or any app that might need an update.
- 08-17-09, 10:24 PM #10
I have another issue-- with the memory card-- which I will post separately.
My phone is T-mobile branded, but unlocked. I am running 220.127.116.11 for ATT and using ATT service. My wife also has an 8100 running the same OS, but the phone is ATT branded/unlocked.
Any advice will be appreciated.
- 08-18-09, 06:42 AM #13
Ok, so it's not your memory. Sounds like hardware. Just speculating, but your two problems might be Inter-related. Can you store media on your SD? Figured I'd just combine the issues for now and keep it all on one thread.
Posted from my CrackBerry at wapforums.crackberry.com
- 08-18-09, 08:37 AM #14
Last night I did an experiment swapping memory cards between my phone and my wife's. I have never been able to transfer successfully with Bluetooth. However, initially (last year), I was able to use a cable to connect my phone to a computer and load ringtones. When I hooked up the phone, it asked if I wanted to enable mass storage, etc.
Now, I cannot do that. If I put my card in my wife's phone and hook up by USB, it works. I can add music/ringtones. Her card works as well.
In my phone, when I use a cable to hook up to the computer (either Mac or PC), the memory card is not seen.
I put my card in her phone last night and loaded ringtones from my Mac. When I put the card in my phone, the phone recognizes the card and sees the ringtones.
Very frustrating and confusing. Making it more irritating is that on the 8100 the card goes under the battery so if I want to add anything I have to take out the battery and card and wait for the phone to restart. BTW, I do have a card reader and it won't see the card, either, the last time I tried. But that could be the sandisk reader as my friend's does not work, either.
Thanks for all the help!
- 08-18-09, 09:33 AM #15
You have some really quirky problems there. I presume since your Pearl reads the contents, if you were to take something such as a copied image from your browser, and save it to your SD, it would work, but that's what I was trying to ask in the previous post. I've never heard of a port that will let you connect to DM but not view the SD, but that's not to say it's not possible.
Posted from my CrackBerry at wapforums.crackberry.com
- 08-19-09, 08:18 PM #16
I had the same problem for the last few days. I tried everything in this thread and a few other threads in this forum. Then I Googled "could not start the camera..." and found this thread on RIMs BB Support Forum.
It describes removing the back of the Pearl and pressing down on the case around the camera lense/flash. Some reported hearing/feeling a click. I pulled the battery and pressed around the camera lense/flash. I didn't feel or hear anything. But it worked! My camera now works again.
Hope it works for you.
- 08-21-09, 01:04 PM #22
I use an external charger to charge my batteries out of the phone almost all the time. But the miniUSB port on my phone IS working, as I can charge via USB on my computer and I can use Desktop Manager and the phone is recognized.
When I first got the phone last year I could read the card on my computer.
Also, I tried using a SanDisk MobileMate reader to read my card and it was not working (I don't know if it's that reader which has an issue, too) The reader DOES work for a standard SD card, just not the microSD.
- 05-01-10, 02:21 AM #23
I have the answer for camera error " close all apps and try restarting"
My camera had the same problem for months and this just fixed it!!
1)Remove back cover
2)Press gently, but firmly on lense (you should hear a click), but may not
3)Battery Pull and restart
Apparently if dropped at all, the camera can shift!!
Cheers, Imma go take some pictures now FINALLY!!!
- CrackBerry User
01-07-11, 05:28 PM #24
- 74 Posts
My 9700 was smashed on a rock, so I bought a working unit with a broken keyboard and scratches. I was getting the camera error with the replacement, so I swapped the camera module with the one from the 9700 that was smashed and viola! It works now! If none of the other suggestions above works, and you don't have a warranty (as I didn't) you can pick up the modules for fairly cheap on the internet. It's easy to install but just be careful as the modules are quite delicate and can be crushed completely without much force (as I luckily found out on the already non-functioning one).
Hope it helps!
- 11-01-11, 05:59 AM #25
My 9700 bold is doing the same thing, giving me the same message as yours.
I would love to know what is the problem.
I even took mine to an AT&T store yesterday & they made sure my phone was updated & they still could not help me out....