My 8100 Pearl...can you hear me now?

[ognat42]

Hi all,

My wife and I have the Pearl 8100 and they have been flawless ever since we purchased them about four years ago. About two weeks ago they both started acting up during a call. The call starts fine and then the other party can't hear me anymore, but I can still hear them. I'm then forced to hang up to call again only for the same thing to happen again. The length of a successfull communication seems to be random. Signal is at full strength and EDGE is strong as well. Inside the house or outside, near home or somewhere else, same problem.

We've tried a regular cell phone and that seems to work without any hiccups.

Phones never been dropped, dipped in anything, spilled over, or used as a weapon in any fashion.

We spoke with an AT&T and their position is that the phone is old and need to be replaced! We bought a new Curve and that is exhibiting the same problem. So much for that theory.

Please don't tell me to give up my BB. Any ideas or theories are greatly appreciated.

[joeldf]

Maybe you should drop them a few times

We've had ours (me and my wife) for almost as long and they've been abused terribly. Hers even took a dunk in the water. But after a few days disassembled down to the main-board and drying out under a desk lamp, it worked fine when I put it all back together.

She's now using an iPhone, but I still have my 8100 without any problems of losing calls that I could attribute to the phone. When it does happen, it's the service - I sometimes lose the call when I'm talking to my mother (whom I think is on T-Mobile), but I've almost never lost connection when talking to my wife.

Even if other phones seem to work, it could still be the service to your BB. Perhaps the frequency or tower it's on at that moment.

Saying the phone is "old" is a cop-out (it's not like there are moving parts that wear out - well, except for the notorious trackball) - they were priming you for a new phone and (I'm sure) a potential commission for the rep.