Blank White Screen!

**GinaLamby** · 02-02-2010, 09:40 PM

ok so i just got an unlocked blackberry curve 8900 2 weeks ago its a tmobile phone but i have at&t network, no insurance......i dropped my phone and now it will either work for a minute and fade to white or just be white, but everything still works on my phone except the screen i did all this un screwing and "taping" the solder...ya it didnt work i dont know if they are the right solders i should be taping could someone please help becasue i dont really know much about solders

**BigBadWulf** · 02-02-2010, 09:45 PM

Your best bet is a cellular repair shop. Those are small solder spots, and should be done right.

**GinaLamby** · 02-02-2010, 09:49 PM

like i can kind of see the screen do you think it just might be a loose connection, but it will work and be perfect for threee seconds then fade to white or mostly white when i touch it

**sL1M** · 03-08-2010, 06:05 PM

Just Power Cycle the battery, waiting until the red light comes off and you see the white screen. e.g. you take out the battery, put it back in, wait for the red light to come off and you see the white screen, then take out the battery again. Keep repeating until you see the hourglass. Make sure you wait a few seconds on the white screen though because when you see the hourglass come on, it should work.

**ambershyles** · 03-08-2010, 10:13 PM

Do a battery pull, wait a few mintues before putting it back in. Did you do a backup of the phone?

**Ansaf** · 03-09-2010, 12:17 AM

You can Download the os from the BB website.
Then load it using apploader.

Posted from my CrackBerry at wapforums.crackberry.com

**Cakellene** · 03-12-2010, 07:18 AM

I backed over my Curve while changing a tire and there are a few nicks in screen and all I get when I turn it on is a white screen. It works fine otherwise, how would I get it fixed and how much am I looking at spending?

**joeldf** · 03-17-2010, 03:36 PM

Strangely enough, just last night my phone fell to the floor and everything fell out - the back, the battery and the SIM card. I put it back together, turned it on, and got the solid white screen... and it stayed that way. I thought, great, I killed my phone. But I remembered seeing this thread title and figured I'd check this out.
The fact that BlingBall still activated the color LEDs under the trackball after a few minutes of booting up, and I still got calls and audible notifications (and the notification LED still flashed), gave me hope.

I read Philips post and tore into the thing today during lunch. I also got the chance to clean 3 years worth of finger and ear crud out of the inside edges. Put a piece of electrical tape between the screen back and the USB solder points. Put it back together, and plugged the battery back in (but not the screws just yet).

It worked.

The old 8100 continues to live.

And, maybe its just me, but the thing seems more solid and less "creaky" than before after the screws went back in.

This forum comes through again.

Posted from my CrackBerry at wapforums.crackberry.com

**abmtgman** · 03-26-2010, 11:04 PM

Originally Posted by tru_shard

I think I have a fix. I'll explain what I did and please let me know if it works for you.

The problem: A completely, with an emphasis on completely, blank white screen. Occasionally, the phone appears slightly fuzzy, or glitchy. Also, the phone occasionally appears completely normal. The phone, in my case, worked fine despite the screen problems.

The fix: I found a thread about someone claiming that the four solder points behind the mini usb port somehow created a short behind the screen. The guide said to, first, completely disassemble your blackberry (sorry I don't have the guide here...could look for it today and send it to anyone that requests) After disassembled down to being able to see the green motherboard with the small screen attached, slightly and carefully peel the left side of the screen (the side that contains the mini usb port) a bit upwards until you can see the four solder points. For the laymen, these solder points are simply 4 grayish/silver spots. While taking care to not lift the screen excessively and leaving the majority still attached to the motherboard, take a piece of electrical tape, or any insulator and carefully put it over those four solder points.

Then, push screen back into position, reassemble, and test.

Please let me know if this works for you. My problem was solved instantly.

As for a second major problem of blackberry owners: if your phone will not sync with your computer and you have a bad mini usb port on your blackberry, it is probably because of the mini usb female port of your phone. A replacement of the port is the only solution I know of for this problem

As for a white screen with an hourglass: I think this is probably going to, usually, be a software problem and requires a reload of the operating system using your blackberry software on cd, or software directly from blackberry.com

-Philip

I placed a 1/2 inch piece square of electrical tape over the area mentioned above and worked like a charm...! And I was having major problems with white/blank screen for minutes then hours at a time...thank you!

**adriangmz** · 04-12-2010, 06:58 PM

i have the same problem with the white screen but i took it apart placed some electrical tape over the 4 solder points and i still get a blank white screen?

**cuggi5** · 04-21-2010, 02:44 AM

I had the same prob tonight. all of a sudden the colors on my screen changed and faded then everything was a mirror image. then the white screen
I tried battery pull and then eventually after a few tries of that no more color at all. Just white.
I was reading all the comments here and thought about taking my phone apart (since sprint takes weeks to replace your phone) but dont have the tools
What I ended up doing was squeezing the $%^& out of my phone
I thought if there were a bad connect it might help
so i put my thumbs on either side of the screen and used all my other fingers to push the back inward
I could see streaks from the lcd or whatever in the screen
I pushed the "back" button and there was a distorted screen
I kept squeezing and manipulating the phone until the screen was completely back
this worked for me but I'll be at sprint tomorrow lol wanting a replacement... I'm sure this was no REAL fix

**chono631** · 04-25-2010, 07:38 PM

i agree with Xenocide it worked for me on my curve but on my pearl it needed a new LCD, so i would suggest trying his option and if that doesn't work hope its still under warranty cause you gonna need a new screen.

**n_pon** · 06-08-2010, 12:12 PM

hiya guys, does anyone know where the soldering points on the bold 9700 are for electrical tape??? i did actually drop it from about a feet and a half. i miss my blackberry but opening this phone up and reading on the forums the bold quality control is really bad!

**littleMe1** · 06-15-2010, 11:41 AM

i have a problem similar to this, well basically my LCD screen broke and so i replaced it with a brand new one. When i turn on the phone it appears to be blank again.. can someone help me? Im desperate for a solution.

**borischelski** · 08-15-2010, 04:16 AM

Stunning - many thanks fantastic advice ! In half an hour having taken the back off my blackberry , applied tape and put back together it is now working perfectly !

thanks to all for taking the trouble to reply and so quickly !

regards

**lancestc** · 08-21-2010, 09:09 PM

On my 8100 pearl, I just got the absolute 'white screen' issue and repeated battery pulls didn't help over three days of attempted fixes. I finally took it apart down to the circuit board and cleaned the accumulated fuzz junk out while it was open. I put a small plastic tape between the 4 solder joints and the screen as recommended. I put it back together and it worked instantly. awesome, thanks.

this is my second fix (also replace trackball) I've used here and both were great.

**daveshiz** · 08-22-2010, 08:24 AM

hi mine is a very similiar prob however my white screen also comes with 12 mini icons some say what they are ,some are a circle with a question mark inside it,
i couldt solve neither could vodafone helpline nor could vodafone shop hence on its way to repair its only 4 months old ? my issue apart from being bb less for a week is that this all occured after/whilst attempting to use new desktop manager 6 ,when i get new or old fone back should i use new dm 6 or delete and attempt previos addition ? help

bb curve 8900 os 5.681
dave

**jakobi123** · 09-20-2010, 05:53 PM

can you please send me the guide

**kailad123** · 11-21-2010, 05:37 PM

Hey, I did the electric tape over the 4 Solder points on my BB Bold 9000 but I'm still getting the white screen. Can someone go over exactly step by step where the solder points are located so I know I'm doing this correctly? I also dropped mine in water and this could be why everyone else's is working and it's not working for me. I did do the take out the battery and wipe it off and put the phone and battery in rice for a few days. Now I'm just getting a complete white screen, it responds by me pushing buttons, the "say a command" button works on the side, and the camera is working.. When I connect it into my computer it does recognize it though, and I have tried wiping it clean and reloading the OS on it. It seemed to respond to the computer (shutting off and on) when it went through this process. Any hope for this phone? Or am I definitely looking at having to buy a new one?

Thanks!

**jozz73** · 12-27-2010, 12:08 PM

Hi i have a curve 8520 and im trying to take it to bits to put the tape on , do i need a special screwdriver as everyone im trying to use wont work? thanks

**TheStrider** · 12-29-2010, 02:46 PM

Just wanted to put in another thanks for the suggestions in this thread. I went to try the screen contacts trick when I found that the motherboard connector was loose. Clicked it into place and all was fine. Wouldn't have even checked that if I wasn't reading this.

**Antonug** · 01-02-2011, 10:38 PM

hey guys...
I am new in this site, i have an 9700 Bold and this morning, I found my screen white. Nothing happen till than, sometimes losing my screen while calling, but always going to be ok when pulling out the battery. Now my screen is a blank white screen. My handheld is in warranty, so I am afraid to disassemble it.
I was trying a few tricks people here were saying and nothing changed, after all my laptop found that the SD card has a problem and recommended me to reformat my SD Card, I was trying to repair it instead even I had a backup on the computer, but nothing happen. The cellphone works properly, I can receive calls, I hear getting messages, the led works properly, and even gives me the sound of being rebooted. Do you think that my operator will change my Cellphone? would be the prices of repairing big? My cellphone has some scratches only from my pocket, cause I've lost my leather etui, and I've dropped it twice in 1 year. Anyway do you guys can you recommend me something for this problem?

Txs...

P.S. please forgive my bad english...

**BigBadWulf** · 01-03-2011, 05:13 AM

Originally Posted by Antonug

hey guys...
I am new in this site, i have an 9700 Bold and this morning, I found my screen white. Nothing happen till than, sometimes losing my screen while calling, but always going to be ok when pulling out the battery. Now my screen is a blank white screen. My handheld is in warranty, so I am afraid to disassemble it.
I was trying a few tricks people here were saying and nothing changed, after all my laptop found that the SD card has a problem and recommended me to reformat my SD Card, I was trying to repair it instead even I had a backup on the computer, but nothing happen. The cellphone works properly, I can receive calls, I hear getting messages, the led works properly, and even gives me the sound of being rebooted. Do you think that my operator will change my Cellphone? would be the prices of repairing big? My cellphone has some scratches only from my pocket, cause I've lost my leather etui, and I've dropped it twice in 1 year. Anyway do you guys can you recommend me something for this problem?

Txs...

P.S. please forgive my bad english...

Your English is fine, however your phone should be returned for warranty exchange, while you still can.

**Lady Bella** · 01-06-2011, 05:32 AM

hi.. my Bold 9700 fell today.. when i turn it on the screen is white.. when a txt issent to it it still rings but i cant see anything. can some one plz help me. i dnt want to lose my data.. thank u.

**Lady Bella** · 01-06-2011, 06:57 AM

hi guys.. my Bold 9700 fell this morning.. the screen has gone white.. when a txt is sent to it it alerts me but i cant see anything. can some one help me plz..