BB 8100 - Audio Problem; Broken Headphone Jack

[TWyPGn]

Hello, I have blackberry 8100. My baby was fiddling with it and trying to insert headphones in its jack. The phone has an audio but there is so much noise and distortion because of which nothing is clear : voice calls, ringtone, message tone, alarm, music...everything that has audio. Even the headphones do not work anymore. I think something might have happened to it's headphone jack or earpiece. On closer look, I have noticed that the headphone jack has open edges. It might have broken. To be honest, I never noticed if the headphone insertion piece was close or open. But now I can see the phone light through the headphone jack. I hope I am able to state my problem in an understandable way. Other than that, my phone is working fine as before. I was wondering if it is the broken headphone jack that has resulted in noisy audio. If yes, what is the size of the headphone jack and can it be replaced on my own? Any information and suggestion on the said problem is welcome and will be highly appreciated. Thanks!

[TWyPGn]

Hello! The phone audio is back I did the basic troubleshooting battery pull (Remove the battery --> Count to 20 --> Insert the battery and allow to fully reboot). I was so stressed out that I never thought of this before. Reloading the OS helped resolve the problem!!!